- This topic has 3 replies, 2 voices, and was last updated 7 years, 9 months ago by .
-
Posts
-
Hi
Using your plugin – Formidable Pro2PDF I have managed to map the form to my pdf. The only issue is when I click the submit button, the email is sent with the pdf attachment – fantastic, however on my website the screen goes blank – I do not see the confirmation message or the download link for the file. Looking in your database I see someone else had a similar problem and your response was that there was likely to be unfinished, unused, abandoned, or non-working layout(s) for the same form. In my case I only have the one Field Map for the form. Please help!
StuartActually, in your case it sounds like the shortcode is formatted incorrectly, please copy/paste the shortcode from your On Submit Message box to the reply message box below for further evaluation and review.
We remain at your service.
Hummm… shortcode seems okay.
Please complete this form to have us login and take a look. Or if login is not possible, please provide a screenshot of the Form’s ‘settings’ page and the entire Field Map Layout with the Form, Dataset, and Layout selected.
We remain at your service.