Our apologies for the issues you are having with the renewal process. As a courtesy we have reactivated and extended the license through tomorrow to allow you time to renew the key.

Your password has been manually reset and the temporary credentials emailed to the address on the account.

We remain at your service.

Sorry my mistake. I noticed after the fact that you had changed the username and I was trying with my old username. Thanks so much for your timely response and service.

– Dave