Signature not displaying

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  • August 7, 2019 at 9:18 am #22253 Reply
    admin
    Keymaster

    Map Formidable Signature Fields to Adobe Text Field, NOT Adobe Signature fields.

    If you have used a text field and still have an issue, then let us know what specific issue you are having or complete this form to have us login to your installation to take a look.

    Regarding the date field – select the DATE option from the FORMAT dropdown field on the field map layout, or use the FORMIDABLE: DYNAMIC option instead of the “Created At” Webform Date Field ID and then enter [xxxxx format=”d/m/Y”] into the textbox below, where xxxx is a field key from the form. Use any PHP date formatting for the format= setting.

    We remain at your service.

    August 7, 2019 at 4:38 pm #22268 Reply
    Steve Milner
    Guest

    Thanks for your prompt response.

    I have used a text field for the signature but in its place a string that looks like – a:3:{s:7:”content”;s:19:”signature-26-15.png”;s:6:”output”;s:2362:”[{“lx”:46.”ly”:89,”mx”:46, and something similar when text is used.

    Please feel free to contact me directly to my email and I can provide access to the account if required.

    – Steve

    August 7, 2019 at 4:38 pm #22269 Reply
    Steve Milner
    Guest

    Thanks for your prompt response.

    I have used a text field for the signature but in its place a string that looks like – a:3:{s:7:”content”;s:19:”signature-26-15.png”;s:6:”output”;s:2362:”[{“lx”:46.”ly”:89,”mx”:46, and something similar when text is used.

    Please feel free to contact me directly to my email and I can provide access to the account if required.

    – Steve

    August 7, 2019 at 5:33 pm #22274 Reply
    admin
    Keymaster

    Confirm, do you have “SIGNATURE” selected in the Format dropdown field on the field map layout?

    Also, we received your login support request, however, you’ll need to provide admin access to the WP user account so we can check the plugin.

    We remain at your service.

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