Oooof!!!

This is not a known issue. Please complete this form to provide login credentials so we may investigate and fix. If not possible, please reply with the following preliminary information.

– Are you experiencing any other issues on the site?
– Are you able to view/export PDFs from the 1st Field Map Layout?
– Are all active plugins updated?
– Send screenshot of the Under The Hood tab to support AT formidablepro2pdf DOT com
– From the plugin’s TEMPLATES tab, Export any “known-to-be-working” field map layouts in case we need to remove and reinstall the plugin, we can import them back into the site.

We remain at your service.

The only error was the mapping. We corrected the mapping to work as designed, see example merge here.

The PDF form has a lot of fields, therefore it would be best practice to use the automap feature to map most of the PDF. Checkboxes, radio button, and Address fields will require manually mapping.

Our suggestion is to;
-Rename all PDF field’s to their corresponding Formidable Form field “KEY” and upload to the plugin using the Export tab.
-From the plugin’s SETTINGS tab: Check the option “Enable automated layout creation for new field maps”, and Click Save.
-From the plugin’s EXPORT tab, “Field Map to use” dropdown: Select “New Field Map”, “Name of Field Map”, “Select (THE NEW) PDF file to work with”
-Click Create New Field Map

Then go through the field map and correct each of the Checkbox, Radio Button, and Address field based on the linked instructions.

Here’s a downloadable Checkbox & Radio Button demo in case you need more hands-on.

We also offer paid support to create Field Map Layouts. Even with the automap functionality, yours would be a few hours to create at $40 per hr. Let us know if you would like a written offer based on the exact number of fields and form difficulty (repeating fields, address fields, # of check/radio, PDF format).

We remain at your service.

Regarding “Repeatable Fields” please refer to and strictly follow these instructions.

We remain at your service.

We have corrected the mapping method. An entire Address field cannot map to a PDF single-line text field, you would need to use a PDF multi-line text field or map the Address field to each of the PDF single-line text fields, as we have done on this field map layout.

We remain at your service.