IMPORTANT UPDATE: Please DOWNLOAD and update the Formidable PRO2PDF to the Latest Version!

Blank Options Page

Home › Forums › Bugs and Troubleshooting › Blank Options Page

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 23, 2018 at 10:21 am #18655 Reply
    buildit
    Participant

    Purchased, uploaded, and activated version 2.85 of the plugin. Clicking Formidable PRO2PDF from the dashboard lands on a blank options page and I can’t do anything with the plugin (activate, pair fields, etc.).

    Thanks for your help.

    April 23, 2018 at 1:59 pm #18656 Reply
    admin
    Keymaster

    Try disabling all plugins except Formidable Forms and PRO2PDF, if the plugin works then add the plugins back one at a time to find the conflict.

    There is not a known or reported bug, if disabling plugins does not fix the issue we will need to take a look at the installation, please complete this form.

    We remain at your service.

    April 23, 2018 at 5:14 pm #18659 Reply
    buildit
    Participant

    Hi, thank you for your reply. We already tested for plugin conflicts and with all plugins deactivated, we are still encountering the same issue. Also, we found the following other support threads that appear similar to ours but I don’t see any consistent resolution. I will submit credentials through your other form now.

    http://www.formidablepro2pdf.com/support/subject/installation-issue/
    http://www.formidablepro2pdf.com/support/subject/split-blank-screen-after-activation/
    http://www.formidablepro2pdf.com/support/subject/blank-screen/

    April 23, 2018 at 5:18 pm #18662 Reply
    buildit
    Participant

    Also, is it possible that specific PHP modules are necessary for this plugin to work? Additionally, is this plugin compatible with PHP 7?

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
Reply To: Blank Options Page
Your information: