The field value of the Formidable Checkbox and the export value of the PDF file must match. If they do and you’re still experiencing an issue, please email a temporary login to (support(at)formidablepro2pdf.com) so that we may use to check your setup. Or, if that is not possible, please email your pdf file to us, and we’ll make it work on our test site – then provide you with temporary login access for your review.