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Critical Issue saving field maps

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  • #3180
    Adon
    Guest

    Hello, I have encountered a critical issue with this plugin. I am creating a field map for a rather long form (around 300 fields), literally put hours of work mapping out the fields and suddenly the plugin erased the entire field map. I tested the process a few times and it seems that there is some critical memory threshold that is being reached that causes the plugin to dump all the data and completely erase the field map. There is nowhere to recover my work and I am beyond frustrated.

    I would appreciate some prompt assistance with this issue.

    Thank you

    #3188
    Admin
    Keymaster

    If possible, please send admin login credentials to support at formidablepro2pdf DOT com and we’ll have a look. The limit is 300 fields, however backups are made and should be available for restore under the Backup tab.

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