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Hi there
i installed formidable forms and your addon. now, if i try to open a download-link on an Apple Device, its not working – Example: https://www.detektiv-trails.com/wp-admin/admin-ajax.php?action=wpfx_generate&form=diplom-form&dataset=54&layout=11&key=4104209205f40e8389b1069a0def7bf6
iMac
Safari > not OK
Chrome/Firefox > OKiPhone
Safari/Firefox > not OKthe download cancels.. so it is not possible to download the pdf.
is this a known Issue on Apple Devices? Are you planning to fix this?And is there a way to create an url of a PDF, which is not automatically downloading the pdf? I need an url which is only giveing a preview inside the browser and the user can then deceide either downloading it or just have a look and close it again.
Thank you in advance for your help!
Best Regards out of rainy switzerland
Romina NobsTry using the inline=1 parameter, do not use download=”auto”.
EXAMPLE
[formidable-download form="xyz" dataset=[id] layout="123" inline=1]Let us know if that works for you as we remain at your service.
inline=1 is the parameter to view the PDF in a new browner tab.
Make sure the field map layout is set to use the FLATTEN option. It’s required to view with iPhone or iPad… due to the missing byte from all Apple products… More info can be found here.
If the layout is set to FLATTEN and the issue still exists, check if your able to open any other PDFs from your browser, and if so, does it open a different app or inside the browser.
We remain at your service.
If the layout is set to FLATTEN then we would need to troubleshoot your installation as this is not happening with any other user. Complete this form if login is possible.
i didn’t have “flatten” activated because i only had the free plan 😉
Now i ordered a pro version of your plugin. But i got the wrong configuration of my plan > https://www.formidablepro2pdf.com/support/subject/got-wrong-order/thank you for the all your hints! unfortunatelly it is still not working.
if we open an other pdf on our testing iPhone, it is opening the file inside of the browser and not with a special app.
i’ll send you the login within this form.
Thank you for helping =)The functionality with Apple products is working as expected on other WP installations. Try the demo on our site here with your Apple device(s).
The issue appears to be related to your WordPress installation, possibly a third-party plugin that changes the default behavior of htaccess, cache, restrictions, etc.. Try disabling any security, caching, or SMTP plugins, and test.
If it works, add the plugins back one-by-one and test each time to find the source of the conflict.
If it doesn’t work, you may need to open your server up to Ukrainian country access, as it appears to be blocking the developer from logging in.
We look forward to your reply as we remain at your service.