Edit Account Form Doesn’t Work

Home › Forums › Pre-Sale › Edit Account Form Doesn’t Work

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • January 27, 2020 at 3:07 pm #28419 Reply
    admin
    Keymaster

    We sent a confirmation email to ryknow23@gmail.com, please reply to the email to confirm the account change.

    We found no issues with the Edit Account form using Chrome, please clear the browser’s cache or try a different browser and let us know if you continue having any issues, and what the error code is, if any.

    We will edit the account details upon receipt of the confirmation email reply.

    We remain at your service.

    January 31, 2020 at 5:23 am #28528 Reply
    Rick
    Participant

    I replied to the confirmation email. With your edit account form, I was using Firefox. I don’t use Chrome. Firefox was where I was having the problem.

    Thanks,

    Rick

    February 1, 2020 at 10:10 am #28549 Reply
    Rick
    Participant

    Your form worked with Safari.

    Thanks,

    Rick

    February 1, 2020 at 10:32 am #28550 Reply
    admin
    Keymaster

    Great news, glad to hear you were able to edit the account! We have tested the account management forms with all browsers and have not found any issues and we have not received any other support requests.

    It’s possible there is a version or plugin issue on your FF install.

    We remain at your service.

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
Reply To: Edit Account Form Doesn’t Work
Your information: