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Embed form 2nd dataset not working

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • May 2, 2023 at 11:38 pm #49171 Reply
    Carly
    Participant

    Hi there

    I setup a form a few years ago with the 2nd data set of an embed form and it worked for a long time, but now none of the fields in the pdf are filled out. I looked at your documentation again and it’s done correctly on my site, but won’t work anymore. Can you please assist in getting this to work again?

    If I download the 2 datasets separately everything is filled in, but when merged together the 2nd set is empty.

    Regards
    carly

    May 5, 2023 at 10:43 am #49199 Reply
    admin
    Keymaster

    Please complete this form to have us log in and look at your installation.

    We remain at your service.

    May 8, 2023 at 9:43 pm #49204 Reply
    Carly
    Participant

    thanks, I have submitted this form.

    May 9, 2023 at 8:31 am #49207 Reply
    admin
    Keymaster

    An update has been created and applied to your installation to correct the issue. Please confirm all is working as expected.

    FYI, your PRO2PDF license key has expired, we added 5 days to allow time for tests before renewing. The renewal link is on the left side of this page.

    We remain at your service.

    May 14, 2023 at 5:43 pm #49215 Reply
    Carly
    Participant

    thanks so much, this has worked and I have renewed the license. I don’t get any renewal notices, why is this?

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