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Formidable PRO2PDF failed to save this custom layout

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Viewing 11 posts - 1 through 11 (of 11 total)
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  • July 20, 2015 at 9:22 am #1112 Reply
    Ray
    Guest

    I able to get this to work on my test server but not on my production server on my intranet

    I get this message:

    Formidable PRO2PDF failed to save this custom layout

    July 21, 2015 at 6:07 am #1117 Reply
    admin
    Keymaster

    Our apologies for the response delay. Is it possible for us to view your server’s configuration? If so, please send credentials to support(at)formidablepro2pdf.com. If not possible, then please provide screen shots of the Formidable PRO2PDF screens, also let us know if you are able to save ‘any’ layouts on your production server.

    July 22, 2015 at 4:40 am #1123 Reply
    Ray
    Guest

    We are using on our intranet server. It works on our 86 bit server but not on our 64bit server.Can you tell us what the message means and we can try and fix it… See screenshot –
    http://mwics.com/screenshot/ss12.png

    Thanks for your response…

    July 22, 2015 at 5:39 am #1124 Reply
    Ray
    Guest

    We can upload forms and save on out tests server (86 bit) …

    On our production (64 bit) we can upload forms but can not save layout.

    Al the permissions are the same on both servers…

    July 23, 2015 at 8:14 am #1127 Reply
    Ray
    Guest

    Any idea when you will be able to respond?

    July 27, 2015 at 2:52 am #1163 Reply
    Ray
    Guest

    Response time is very bad

    July 28, 2015 at 3:19 am #1178 Reply
    Ray
    Guest

    Since no one is responding I will not purchase and send an email to formidable

    August 7, 2015 at 5:26 pm #1242 Reply
    admin
    Keymaster

    Our apologies Ray, it these messages ended up in a pending folder and I did not see them. We are available to help, if you are still unable to create PDF’s, the plugin works very well!

    January 14, 2016 at 6:51 am #5630 Reply
    Ivar
    Guest

    I have the same problems.

    I can’t do anything with the form.

    Your selling quote says the server will not be a problem after buying the plugin, which I did.

    Can you help me fix this?

    Thanks.

    Ivar

    January 14, 2016 at 7:06 am #5631 Reply
    Ivar
    Guest

    Please ignore my message.

    Fixed the problem. Needed to reinstall.

    Thanks anyway 🙂

    January 14, 2016 at 7:21 am #5633 Reply
    admin
    Keymaster

    Great news! We were just getting to your message when this message came through. We normally respond with 4 hrs, but often within minutes.

    Let us know if you have any issues as we remain at your service.

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