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Getting error.txt email attachments instead of .pdf -AND- bad signatures

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Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • March 25, 2016 at 1:06 pm #6972 Reply
    Kama Wilson
    Participant

    I’m so confused. Yesterday, the downloads were wrongly named, today the email attachments are error.txt and the downloads are fine.

    Also today, signatures aren’t coming through: see https://www.dropbox.com/s/rd4987yuvcb36rb/Screenshot%202016-03-25%2014.05.12.jpg?dl=0

    Help pls.

    Site URL: http://peppermintlabs.com/breeze/
    Plugin folder: formidablepro-2-pdf
    PHP version: 5.4.45
    WP version: 4.4.2
    FrmAppHelper: Yes
    Trial: No
    PDFTK: No
    System: Linux gator4135.hostgator.com 3.12.41-77.ELK6.x86_64 #1 SMP Fri May 1 18:21:30 CDT 2015 x86_64 x86_64 x86_64 GNU/Linux
    CURL: 7.19.7
    CURL error: No
    CURL test: Yes
    PHP Extensions: Core, date, ereg, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, calendar, ctype, curl, dom, hash, fileinfo, filter, ftp, gd, gettext, gmp, SPL, iconv, session, intl, json, mbstring, mcrypt, mssql, mysql, mysqli, odbc, standard, PDO, pdo_mysql, pdo_sqlite, Phar, posix, pspell, Reflection, imap, SimpleXML, soap, sockets, exif, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, cgi-fcgi, imagick, SourceGuardian, mhash, ionCube Loader, Zend Guard Loader
    Plugins: backupbuddy/backupbuddy.php, better-search-replace/better-search-replace.php, device-mockups/device-mockups.php, duplicate-post/duplicate-post.php, elegant-themes-updater/elegant-themes-updater.php, formidable-signature/signature.php, formidable/formidable.php, formidablepro-2-pdf/fpropdf.php, intense/intense.php, peanut-butter-bar-smooth-version/pbb-smooth.php, q2w3-fixed-widget/q2w3-fixed-widget.php, simple-tooltips/index.php, tinymce-advanced/tinymce-advanced.php, updraftplus/updraftplus.php, vanilla-pdf-embed/vanilla-pdf-embed.php, video-sidebar-widgets/video-sidebar-widgets.php

    /home4/trev72w1/public_html/peppermintlabs.com/breeze/wp-content/plugins/formidablepro-2-pdf/fields is writable: Yes
    /home4/trev72w1/public_html/peppermintlabs.com/breeze/wp-content/plugins/formidablepro-2-pdf/fields can have files: Yes
    /home4/trev72w1/public_html/peppermintlabs.com/breeze/wp-content/plugins/formidablepro-2-pdf/fields write successful: Yes
    /home4/trev72w1/public_html/peppermintlabs.com/breeze/wp-content/plugins/formidablepro-2-pdf/fields delete successful: Yes
    /tmp is writable: Yes
    /tmp can have files: Yes
    /tmp write successful: Yes
    /tmp delete successful: Yes
    /home4/trev72w1/public_html/peppermintlabs.com/breeze/wp-content/uploads/fpropdf-forms is writable: Yes
    /home4/trev72w1/public_html/peppermintlabs.com/breeze/wp-content/uploads/fpropdf-forms can have files: Yes
    /home4/trev72w1/public_html/peppermintlabs.com/breeze/wp-content/uploads/fpropdf-forms write successful: Yes
    /home4/trev72w1/public_html/peppermintlabs.com/breeze/wp-content/uploads/fpropdf-forms delete successful: Yes

    March 25, 2016 at 2:23 pm #6976 Reply
    admin
    Keymaster

    I checked your installation…

    There are multiple field map layouts for the “Consent Form – 14 – 17 yrs old” form that have the email actions selected, please de-select email actions from all the test and unused layouts, as the plugin is designed to send email attachments to all layouts upon submission of that form.

    Regarding the signature issue, you must select “SIGNATURE” from the format dropdown on the field map layout screen.

    March 25, 2016 at 2:31 pm #6977 Reply
    Kama Wilson
    Participant

    Could you tell me how to do this “please de-select email actions from all the test and unused layouts”?

    Thanks!

    March 25, 2016 at 2:37 pm #6978 Reply
    admin
    Keymaster

    From the Field Map Layout screen, select the “Consent Form – 14 – 17 yrs old” form from the “Select the form to export data from:” dropdown, then one-at-a-time, select each of the test/unused layouts from the “Field Map to use:” dropdown, then un-check each of the email actions listed under the “Attach file to Email notifications” from the layout settings.

    We remain at your service.

    March 25, 2016 at 2:38 pm #6979 Reply
    admin
    Keymaster

    Check skype if you want to instant chat…

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