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Installation problem with formidable form pro version

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • September 7, 2015 at 3:03 am #1590 Reply
    clément
    Participant

    Hi,

    I bought your plan to 15$.
    I already installed formidable forms with pro version.
    But your plugin said me that I have to install formidable forms.
    I tried to uninstall the pro version and install the free version and it’s ok but with the pro version it doesn’t work.

    “Formidable PRO2PDF requires Formidable Forms plugin installed and activated. Please install it.”

    Do you have any solution please?

    Thanks

    September 7, 2015 at 6:36 pm #1596 Reply
    admin
    Keymaster

    The message “Formidable PRO2PDF requires Formidable Forms plugin installed and activated. Please install it.” appears when file /wp-content/plugins/formidable/formidable.php does not exist. Not sure why it appears on your installation without looking at the WP installation.

    We’ve just the message in the latest plugin update, please update and if the plugin is not working with Formidable Pro installed, email a temporary login to support AT formidablepro2pdf DOT com, if possible, and we’ll take a look and make any changes to the plugin as required to make it work on your server.

    September 8, 2015 at 6:06 am #1605 Reply
    clément
    Participant

    With the last version, unfortunately, the message no longer appears, but the page is blank/empty.

    September 8, 2015 at 6:45 am #1610 Reply
    admin
    Keymaster

    Are you able to email a temporary login to support AT formidablepro2pdf DOT com, we’ll take a look and make any changes to the plugin as required to make it work on your server.

    September 9, 2015 at 2:40 pm #1633 Reply
    admin
    Keymaster

    PING!

    “Are you able to email a temporary login to support AT formidablepro2pdf DOT com, we’ll take a look and make any changes to the plugin as required to make it work on your server.”

    December 8, 2015 at 5:55 pm #4213 Reply
    Frank
    Participant

    I’m having the same exact issue.

    Formidable PRO2PDF requires Formidable Forms plugin installed and activated. Please activate it.

    Version 1.7.35

    fwbrown4 at gmail

    December 8, 2015 at 6:07 pm #4214 Reply
    admin
    Keymaster

    This was an issue that was solved by reinstalling Formidable Forms. Please verify you have installed Formidable Forms using the Add Plugin screen (http://www.eclipseperformingarts.com/wp-admin/plugin-install.php?tab=search&s=formidable+forms) to add Formidable and all should work as expected, if it is installed we may need to login to test your installation. Are you able to email temporary login credentials to support at formidablepro2pdf dot com?

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