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order renewal

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Viewing 4 posts - 1 through 4 (of 4 total)
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  • January 18, 2021 at 12:34 am #34288 Reply
    Jürgen
    Participant

    Hi,

    i renewed my order and payment was successfully done. Yet my Licence is still not active:

    Renewal Order #26563

    January 18, 2021 at 1:58 am #34290 Reply
    Jürgen
    Participant

    Additional Information. The renewal added 1 month instead of 1 year to my subscription.

    January 18, 2021 at 12:05 pm #34301 Reply
    admin
    Keymaster

    Our apologies! The account has been corrected, the expiration date was changed to 1 year from today and we will research the occurrence.

    Thank you for using PRO2PDF!

    We remain at your service.

    January 18, 2021 at 10:28 pm #34311 Reply
    Jürgen
    Participant

    Thank you for your support. If there are any questions feel free to contact me via email

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