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I do not receive renewal requests. My license then expires and I lose the forms required. Whenever I try to login to your site to renew, it does not let me. I also cannot retrieve my password as the emails never get sent to me.
Please help me either get into my account to renew this, or have the key renewed and request the funds via PayPal.
Thanks!
Our apologies for the issues you are having with the renewal process. As a courtesy we have reactivated and extended the license through tomorrow to allow you time to renew the key.
Your password has been manually reset, the temporary credentials were emailed to the address on the account.
We remain at your service.
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