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Server Error 500

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 3, 2016 at 12:15 pm #6700 Reply
    Nadine
    Guest

    In the process of adding the layout and clicked save and BOOM server crashed!

    March 3, 2016 at 1:08 pm #6701 Reply
    admin
    Keymaster

    We have not experienced any Error 500’s, so my first thought is that is was a coincidence that it happened while working on a Field Map Layout. Error 500 is the most common and generic web error on the web! What is the status now? What is the URL?

    March 3, 2016 at 3:36 pm #6702 Reply
    admin
    Keymaster

    PING!

    Just checking on you, we marked this request as URGENT.

    Are you up and running?

    March 4, 2016 at 8:23 am #6708 Reply
    admin
    Keymaster

    We hope all is well, please let us know the status as soon as you can.

    March 16, 2016 at 5:51 am #6869 Reply
    Nadine
    Guest

    I was able to get into ftp and delete the plugin and the site came back, but my slider plugin disappeared from the server (no I didn’t delete it, too). Once I reinstalled it, the “data” from the plugin was found and the site was totally restored.

    At this point, I’m worried about what might have happened. Not sure if it might be easier to have someone else with experience to install this plugin. I’d hate for my client to go down again.

    March 16, 2016 at 6:03 am #6870 Reply
    admin
    Keymaster

    Please complete this form to have us take a look at your WP installation.

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