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I installed Formidable Pro2Pdf as well as the premium version of Formidable and Formidable signature plugin. Signature field displays, but text will not insert into the PDF signature area. I tried setting it as a signature box in the PDF as well as a text box. Website is https://nationalmerchants.us/ the referenced form can be found at https://nationalmerchants.us/test-application
Do not use the PDF signature field, it’s not compatible with the plugin. However the PDF text field should have worked if you select “Signature” under the format dropdown of the field mapping.
Please upload the Template file to this form.
To export a Template; From the PRO2PDF Admin Page → Templates → Export field map → Export
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Our apologies, the form has been updated to accept the file. Please try again.
The Template appears to be working.
Signature: http://formidablepro2pdf.com/fp2p/wp-admin/admin-ajax.php?action=wpfx_generate&form=kvktm&layout=1041&dataset=1097&format=pdf&inline=1&key=c87c7f32ccb48b6b3737eeb1bf578648Please deactivate and delete both Formidable Forms and the Signature Plugin and reinstall. You will not lose any saved forms or entries when you delete Formidable. from Formidable’s site
If reinstalling does not fix the issue, please also try disabling all other plugins to rule out a conflict, and then if the cause of the issue is not found and it’s possible for us to login to your WP installation, please complete this form so we may troubleshoot the issue on your server.
If not possible to login, let us know and we’ll continue further assistance.
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Wp password has been uploaded via form
https://nationalmerchants.us/test-application
Is the form I am talking about, I have 4 configured on there, actual name of the form is national merchants application, form ID 3.Also please don’t modify the theme without checking with me – plugins are fine; also, please document the steps if you can so I know how to resolve this issue in the future
Please verify that you disabled, deleted and reinstalled Formidable Forms and the Formidable Signature Add-On Plugin with the latest versions. We have seen this issue before and found this to be the resolve.
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Yes, I have disabled and deleted Formidable Signature first, then disabled and deleted Formidable Forms, then reinstalled Forms first, then signature. I attempted it twice with freshly downloaded editions.
Thank you. Your support request has been sent to our senior developer. Please allow 0-3 days for an update.
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Thank you, awaiting your response.
Any updates?
Not yet, we hope to have a resolve for your issue today.
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Issue resolved. We didn’t realize you were using PDFtk locally, which is not compatible with merging signatures or images. To fix, uncheck the “Enable local PDFTK” option under the SETTINGS tab.
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