Timing Out, and Cannot List Activated Forms

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • September 9, 2019 at 4:49 pm #23274 Reply
    admin
    Keymaster

    This is the third similar request we have received in the past hour. We are working to find the cause of the issue and we will not stop until the error is resolved and full service is restored.

    At this time we do not know the cause or origin, but have confirmed the issue is effecting several users but is NOT server-wide.

    We remain at your service and will update you as soon as we know more.

    September 9, 2019 at 4:50 pm #23275 Reply
    gregory
    Participant

    Thank you very much!! 🙂

    That “idealchoiceinsurance.com” thing kinda freaked me out.. Like is it attempting to CURL() some malware?

    September 9, 2019 at 4:55 pm #23277 Reply
    admin
    Keymaster

    “idealchoiceinsurance.com” is the server here PRO2PDF was originally created and is a known part of the plugin, it’s not related malware.

    We remain at your service.

    September 9, 2019 at 5:01 pm #23278 Reply
    gregory
    Participant

    Wonderful! (that’s a load off!) I’ll look forward to the resolve of the timeout stuff. Thanks for doing what you do!

    September 10, 2019 at 1:52 pm #23318 Reply
    Gregory
    Guest

    Any word on this? 🙂

    Gregory

    September 10, 2019 at 1:59 pm #23320 Reply
    admin
    Keymaster

    All issues were resolved yesterday (approx. 15hrs ago) which was a loss of critical server resources. Please confirm you are not experiencing any issues, if you are let us know what’s happening.

    We remain at your service.

    September 10, 2019 at 2:00 pm #23321 Reply
    Gregory
    Guest

    We’re DEFINITELY experiencing the issue still.

    Gregory

    September 10, 2019 at 2:21 pm #23323 Reply
    Gregory
    Guest

    Just for some more information… I “deactivated” the license key so that I could “reactivate it”.

    Attempt to reactivate times out.

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Viewing 8 posts - 1 through 8 (of 8 total)
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