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Updates on form not translating to the PDF converted

Home Forums Bugs and Troubleshooting Updates on form not translating to the PDF converted

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  • #50028 Reply
    Collin Shamus
    Participant

    Hello:

    I updated the form to increase a 50.00 section to 60.00 and on the online form it shows 60 but when the PDF is generated it still shows 50.00? Any ideas?

    #50036 Reply
    admin
    Keymaster

    Maybe you created a new template (layout) with the new PDF rather than overwriting the existing PDF with the new changes.

    From the plugin’s EXPORT tab, select the correct “Field Map to use:” and verify that the “LAYOUT ID” (layout=”xxx”) is the same layout=”xxx” that is in the shortcode on your formidable form’s “On Submit” box.

    Or, send us screenshots of both screens mentioned above for further assistance.

    We remain at your service.

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