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Hi,
after updating Formbidable to 2.02.01, it takes up to 3 minutes to load a page to edit in backend.
When I disable your plugin, it loads fast again. There seems to be a problem, pls fix.
Thanks!
MartinThank you for your request for support regarding your recent update of Formidable to version (2.01.01), released MAY 5, 2016.
We have not experienced the issue you have described, in the past month, on the hundreds of installations running the PRO2PDF plugin, including several of our own.
If you have the Pro version of Formidable Forms installed, go to your WordPress Plugins page and deactivate Formidable. Then select ‘Delete’ or go to your web server (via FTP, SSH, SFTP, etc.) and delete the entire formidable folder. If you are using the free version, please delete and reinstall from WordPress.org here. You will not lose any saved forms or entries when you delete Formidable. (from Formidable’s site)
After reinstalling Formidable Forms, please check for the issue again and let us know the results.
If you would also like to reinstall PRO2PDF, be sure to first export your field map layouts before deleting and reinstalling the plugin.
Yes, please complete this form to have us login and take a look at the issue.
We remain at your service.
This support request has been sent to our senior developer. Please allow 0-3 days for a status update.
Has the issue gone away after upgrading the plugin?
The developer requires ssh access in order to continue troubleshooting this issue.
We remain at your service.
Yes, the problem is still there, even after updating. I do not have SSH access.
I need to order it from my hoster and it costs additionally. Should I order it?
Hey guys, any news on that matter? I really need to make this work!
Thanks
MartinNo, we’ve spent hours and cannot find the issue. As requested yesterday, we need access to ssh to continue troubleshooting the issue.