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What are the differences between PRO2PDF and E2PDF? As far as functionality?
– Here’s the plugin comparison chart.

Can we use letterhead on the generated PDF?
– Yes, both plugins provide this functionality.

Do I tried to check out the demo for E2PDF, but they all say “Sorry for the inconvenience but we’re performing update on current demo page at the moment.” Is there an ETA on when the demos will be back up?
– The Formidable Form Demo should be complete this week, I’ll message you here when it is released.

We remain at your service.

Your request was received and the plugin has been emailed to the a************e@s*******-e****a.i* email address.

Thank you for using PRO2PDF!

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Have you tested the mapping of the merge that is not attaching, to be sure it’s working?

Complete this form if you’d like us to login and take a look. Premium support is offered on our forum and with login support.

We remain at your service.

There’s no special trick, just create two field map layouts for the same Formidable Form and set them both to send an email attachment. They both will be attached to the email when the form is submitted.

The only issue is that the merges should be optimized for speed with no or minimal images to avoid timeouts. You can use this site to reduce PDF file size.

We remain at your service.

Yes, it appears the third-party API has gone offline and is no longer an option to create .docx files.

At this point PRO2PDF will not be adding the functionality, however, our other plugin E2Pdf has .docx and .jpg outputs on the development todo list. We do not have a timeline yet for the development, but we hope to implement a solution in the first quarter of 2021.

We remain at your service.

Thank you for opening a support request. Our sincere apologies for the delay. It appears our hosting provider upgrader our server overnight and now the backend sales automation is failing.

We are working on the issue and expect to have it repaired soon. Your activation keys will be forwarded as soon as possible.

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Sounds like more than one field map layout is set to send an email attachment when the Formidable form is submitted.

Open all field map layouts and change the option to email attachment to NO, and save the Field Map Layout.

Complete this form if you want us to login and take a look.

Let us know if you have any further issues or questions.

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No PRO2PDF does not provide the required functionality, however, our newest plugin E2Pdf may provide the required functionality using the Conditional Logic feature.

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“I buy the 30-day Trial for 2$ thinking that i can try all features for 30 days, but many option in form builder is disable.”

All features of the “PRO2PDF plugin” are active with the $2 version. Which features are you finding to be disabled?

Using this upgrade form you only need to pay the difference. Note, the $2 version may also be upgraded.

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This is not a known issue, a possible cause might be duplicate fields in the PDF form on top of the original “_1” fields.

Complete this form if it’s possible for us to login and take a look. If not possible, then try troubleshooting by adding 6 fields to the PDF temporarily with 3 of the field names ending in _1 and three ending in _2, then map three of the repeater fields to the “_1” fields and test. If all works, there is an issue with the existing PDF fields. Delete them and recreate them. Let us know the result.

We remain at your service.

The error can be caused by many issues. If we are able to login it would be the fastest way to find/fix the issue, provide credentials here, if possible.

If login is not possible, use the link above to send the PDF to us for testing. Also include a screenshots of;
– The complete field map layout.
– The PRO2PDF shortcode (On Submit Message Box or Email Action Message).
– The SETTINGS tab and the UNDER THE HOOD tab.

To troubleshoot by forum messages, provide the screenshots requested above, as well as answers to the following to begin the process;
– Has any merge with any form worked on your server?
– Are you able to Export a merged form from the plugin’s EXPORT tab?
– How many fields are in the merge?
– Are there any signature or image fields in the merge?
– Try creating a merge with only one field and test, if it works add additional fields and test until you find the issue causing field and let us know.

We remain at your service.

Please reply to the troubleshooting questions so we may locate the precise issue.

Regarding the error you are receiving, as stated initially, there are many reasons for that error that have nothing to do with our server settings that thousands of people use daily.

— Did the merge ever work?
* If no, there may be an issue with the PDF form. Try a new merge with just one field, if it works, then there is an issue with one of the PDF fields. Make a copy of the merge layout, then begin removing fields/save/test until you find the issue.
* If yes…
~ What changes were made since it worked?
~ Are you merging images, if so how many and how large?
~ How many fields are being merged?

–Regarding E2Pdf, it is not required that you use the built-in PDF editor. Any Acrobat editor may be used, just like PRO2PDF.

E2Pdf is far superior to any PDF plugin for WordPress. If the capabilities of PRO2PDF have been exhausted, I encourage you to reach out to the E2Pdf support team to resolve any issues you are having. E2Pdf is actively in development, whereas PRO2PDF is merely maintaining compatibility.

• This reply was modified 4 years, 5 months ago by admin.

To be clear, “merged PDFs” are not saved on the server, however, the original Acrobat PDF Form (without user data) is kept in a public folder for access.

We remain at your service.