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adminKeymaster
Signatures will not work in Repeatable Sections (Repeater fields) with PRO2PDF, however, the functionality does work in our other plugin, E2Pdf.
If you haven’t tried it, E2Pdf is absolutely amazing it will work along side PRO2PDF. You can migrate your PRO2PDF templates to E2Pdf with our website tool here.
E2Pdf is fully functional on the WordPress Plugin Repository for one, 1-page PDF template with all features enabled.
We remain at your service.
December 6, 2019 at 12:16 am in reply to: Activationen needed with own server (1 Site, 1Form)? #25963adminKeymasterBased on your request, we have released an update that adds the function ‘fpropdf_restrict_remote_requests’. When selected, the option setting will explicitly keep data local even when there are unresolved merging issues.
Update the plugin to realize the change. See below for the option location.
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December 4, 2019 at 6:34 pm in reply to: Activationen needed with own server (1 Site, 1Form)? #25934adminKeymasterYou are correct. Currently, if the local PDFtk fails to merge the data, by default, the plugin uses our service.
Based on your request, we are creating an update to provide an option to explicitly keep data local even when there are unresolved merging issues. Expect an update in the next few days.
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adminKeymasterYes, our apologies for the delay…. Happy Thanksgiving…(grin)
The functionality has been tested and works on your installation on forms with less fields. This appears to be a memory issue due to the number of fields in the form. Please ask your hosting provider to change the following PHP settings…
memory_limit = 512M
post_max_size = 512M
output_buffering = 4096
max_execution_time = 300
max_input_vars = 4000After that if the issue persists, reply with the FTP credentials so we may trace the code.
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adminKeymasterWe responded to your request here.
Your original request was submitted at 3am our local time, please allow up to 24hrs for support to reply.
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adminKeymasterPRO2PDF only works with Formidable Forms, the plugin does not work with Contact Form 7.
Contact Form 7 will be added to our other plugin, E2Pdf, Q2 2020.
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adminKeymasterWhich field has the OTHER option? There’s 100’ish fields…
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adminKeymasterVisit this support thread for the reply.
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adminKeymasterSaving data and database storage are functions of Formidable Forms, not PRO2PDF. This sounds like an issue for the outstanding Formidable Forms support.
Let us know if PRO2PDF is causing any issues. However unlikely, to test, deactivate PRO2PDF and test multiple submissions if the issue goes away let us know by completing this form and you’ll need to include FTP credentials for us to troubleshoot a database issue.
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adminKeymasterPlease see this support thread.
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November 12, 2019 at 11:50 pm in reply to: Activation code is not valid – even though it's activated #25066adminKeymasterUse this form to send us your activation key for further assistance.
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adminKeymasterThe On-Submit Message Box is found at the bottom of the form’s SETTINGS page.
Here…
November 5, 2019 at 1:55 am in reply to: PDF Attachments using information from previuos entries #24677adminKeymasterMake sure the “dataset” parameter of the plugin’s shortcode reads like this dataset=[id].
If you are still having issues, reply by pasting the shortcode and let us know exactly where you have the shortcode.
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adminKeymasterYour license key expired on October 25th. You may renew by logging into the account page here. Check the spam folder of the email account registered with the plugin be sure you are receiving renewal notices.
We have reactivated the key and extended the expiration date through tomorrow to provide you with time to renew.
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adminKeymasterThis sounds like an issue with Formidable Forms, not PRO2PDF. Try submitting a support ticket with Formidable Forms here if the same result happens with or without a PRO2PDF shortcode in the message box.
If this issue is regarding the PRO2PDF plugin, let us know if you are able to Export PDFs from the plugin’s EXPORT tab.
We remain at your service.
adminKeymasterPRO2PDF is designed to map and merge Formidable’s web form data into an existing PDF Forms. So you would need to create a PDF form with all desired form fields, then map the web form to the PDF form.
Our other plugin, E2Pdf is capable of auto-creating the PDF form based on the web form. So it may be a better option for you. A fully functional version of E2Pdf is available for free on the WP Plugin Repository. The only limitation to the free version is to 1 ‘active’ one-page template.
Let us know if you have any further questions as we remain at your service.
adminKeymasterDone, as requested.
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adminKeymasterEach time we hear this, it is that the user did not install the Formidable Forms plugin.
If you have installed the Formidable Forms plugin, then upload a screenshot of the error here.
If you have not installed Formidable Forms, it’s available in the WP plugin repository.
We remain at your service.
adminKeymasterEach time we hear this, it is that the user did not install the Formidable Forms plugin.
If you have installed the Formidable Forms plugin, then upload a screenshot of the error here.
We remain at your service.
adminKeymasterWe needed to see your shortcode. Maybe it’s better if we login and take a look, complete this form to provide credentials or reply with a screenshot of the PRO2PDF shortcode in the Form’s Email Notification.
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adminKeymasterPaste your shortcode here so we can take a look. NOTE: Inline and download cannot be used in the same shortcode.
Regarding the email attachment, is your form sending an email without the attachment, or a text file as the attachment, or no email is sent?
Yes, we can login and take a look if you complete this form.
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adminKeymasterSure, you can download automatically, open automatically, and/or add a CSS style to the download link using one of the plugin’s shortcode parameters:
download – The merged PDF file will automatically download to users computer or mobile device. And will not open in the browser window.
Usage: download=”auto”class – Style the merged PDF’s link.
Usage: class = “my_button”More parameters found here.
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adminKeymasterWe have confirmed the expiration date of the subscription was 06/26/2019, however, we are unable to confirm a renewal payment this year.
Please provide a Paypal Transaction #.
The account has bee reactivated the account temporally through tomorrow to allow time to work out the activation key issue.
We remain at your service.
adminKeymasterYes, PRO2PDF is capable of providing the expected result of both options.
We remain at your service.
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