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We responded to your request here.
Your original request was submitted at 3am our local time, please allow up to 24hrs for support to reply.
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PRO2PDF only works with Formidable Forms, the plugin does not work with Contact Form 7.
Contact Form 7 will be added to our other plugin, E2Pdf, Q2 2020.
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Which field has the OTHER option? There’s 100’ish fields…
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Complete this form and let us know where to look.
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Visit this support thread for the reply.
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Saving data and database storage are functions of Formidable Forms, not PRO2PDF. This sounds like an issue for the outstanding Formidable Forms support.
Let us know if PRO2PDF is causing any issues. However unlikely, to test, deactivate PRO2PDF and test multiple submissions if the issue goes away let us know by completing this form and you’ll need to include FTP credentials for us to troubleshoot a database issue.
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Please see this support thread.
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Use this form to send us your activation key for further assistance.
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The On-Submit Message Box is found at the bottom of the form’s SETTINGS page.
Here…
Make sure the “dataset” parameter of the plugin’s shortcode reads like this dataset=[id].
If you are still having issues, reply by pasting the shortcode and let us know exactly where you have the shortcode.
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Your license key expired on October 25th. You may renew by logging into the account page here. Check the spam folder of the email account registered with the plugin be sure you are receiving renewal notices.
We have reactivated the key and extended the expiration date through tomorrow to provide you with time to renew.
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This sounds like an issue with Formidable Forms, not PRO2PDF. Try submitting a support ticket with Formidable Forms here if the same result happens with or without a PRO2PDF shortcode in the message box.
If this issue is regarding the PRO2PDF plugin, let us know if you are able to Export PDFs from the plugin’s EXPORT tab.
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PRO2PDF is designed to map and merge Formidable’s web form data into an existing PDF Forms. So you would need to create a PDF form with all desired form fields, then map the web form to the PDF form.
Our other plugin, E2Pdf is capable of auto-creating the PDF form based on the web form. So it may be a better option for you. A fully functional version of E2Pdf is available for free on the WP Plugin Repository. The only limitation to the free version is to 1 ‘active’ one-page template.
Let us know if you have any further questions as we remain at your service.
Done, as requested.
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Each time we hear this, it is that the user did not install the Formidable Forms plugin.
If you have installed the Formidable Forms plugin, then upload a screenshot of the error here.
If you have not installed Formidable Forms, it’s available in the WP plugin repository.
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Each time we hear this, it is that the user did not install the Formidable Forms plugin.
If you have installed the Formidable Forms plugin, then upload a screenshot of the error here.
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We needed to see your shortcode. Maybe it’s better if we login and take a look, complete this form to provide credentials or reply with a screenshot of the PRO2PDF shortcode in the Form’s Email Notification.
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Paste your shortcode here so we can take a look. NOTE: Inline and download cannot be used in the same shortcode.
Regarding the email attachment, is your form sending an email without the attachment, or a text file as the attachment, or no email is sent?
Yes, we can login and take a look if you complete this form.
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Sure, you can download automatically, open automatically, and/or add a CSS style to the download link using one of the plugin’s shortcode parameters:
download – The merged PDF file will automatically download to users computer or mobile device. And will not open in the browser window.
Usage: download=”auto”class – Style the merged PDF’s link.
Usage: class = “my_button”More parameters found here.
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We have confirmed the expiration date of the subscription was 06/26/2019, however, we are unable to confirm a renewal payment this year.
Please provide a Paypal Transaction #.
The account has bee reactivated the account temporally through tomorrow to allow time to work out the activation key issue.
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Yes, PRO2PDF is capable of providing the expected result of both options.
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We just sent the invoice manually to the email address on file, let us know if you have any questions or do not receive the email.
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PRO2PDF does not recognize Formidable’s conditional logic. You’ll need to populate hidden fields in the form with your final data, then map the hidden fields to the PDF. Or, place PDF fields on top of each other on the PDF form, then only the populated fields will show the resulting data.
Let us know if you have specific conditional logic that you need assistance with making populate through PRO2PDF. We are also willing to login and provide a detailed How To list.
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This plugin is only for Formidable Forms. For other form plugins, including Formidable Forms, try our newest and most awesome plugin, E2Pdf!
E2Pdf works with Formidable Forms, Gravity Forms, Caldera Forms, Divi Contact Form, and WordPress. Soon we are adding Contact Form 7, and WooCommerce. And, we have all other data capturing plugins on our development road map.
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It works!
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