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We replied to your original request here.
We remain at your service.
Also… if the first answer is NO, then email a screenshot of the plugin’s SETTINGS and UNDER THE HOOD tabs.
We remain at your service.
We have not seen this particular error, we would need more information.
. Have you been able to merge any documents?
If yes,
. Can you send the PRO2PDF template to support AT formidablepro2pdf DOT com?
If no,
. Can you limit the pdf to one field and try the export from the plugin’s EXPORT tab and let us know if it works?
If it works, send the PRO2PDF template that fails to support AT formidablepro2pdf DOT com.We remain at your service.
We only offer 1-off purchase of forms and sites during a subscription upgrade. The next upgrade would be 40 forms/1 site for an additional $15. Here’s the upgrade form to upgrade the license key for one full year.
We remain at your service.
You are not able to view and edit a PDF form on WordPress. This plugin, PRO2PDF, works with Formidable Forms to fill PDF form fields. You would need to create a form with the Formidable Forms plugin, then use this plugin to merge the submit data from the web form to the PDF form.
PRO2PDF will create a download link, automatically open on users desktop, and/or email the PDF as an attachment, but it will not display the PDF in WordPress.
We have another plugin, E2Pdf that can display the PDF in WordPress, however, the data must be entered into a web form. E2Pdf works with Formidable Forms, Forminator, Caldera Forms, Gravity Forms, and Divi Contact Form.
Both plugins are available for free in the WordPress plugin repository.
Let us know if you have any other questions as we remain at your service.
PRO2PDF does not offer a API or binary data download options. Form data may be accessed using Formidable’s API add-on.
API development is on the roadmap of our other plugin, E2Pdf.
We remain at your service.
Your key has been checked and verified to be valid and working. Confirm your WP installation is on the internet (not a local network). Also confirm you are using the key ending in: 131A48
If the above is confirmed, we may need to take a look at your installation to find the issue. Complete this form to provide credentials if possible.
We remain at your service.
Confirm, do you have “SIGNATURE” selected in the Format dropdown field on the field map layout?
Also, we received your login support request, however, you’ll need to provide admin access to the WP user account so we can check the plugin.
We remain at your service.
Reminders are sent to the email address associated with the account (john@*****webdesign.com.**). Check your spam folder and let us know if we are ending up there. We have never and will never send spam, however, we are using WP’s smtp so it’s possible emails are automatically routed to spam by your email provider.
A renewal invoice will be emailed to the email address on the account.
To avoid renewal issues you may extend the key renewal for up to 5 years at a 30% discount!
We remain at your service.
Create a Formidable Email Action for the form, then open the PRO2PDF template and set the the PDF Attachment to YES and check the box for the Email Action.
Now when a user clicks submit, the PDF will be attached to the email.
Thanks for the head-up on the 4-year-old typo – fix!
We remain at your service.
Map Formidable Signature Fields to Adobe Text Field, NOT Adobe Signature fields.
If you have used a text field and still have an issue, then let us know what specific issue you are having or complete this form to have us login to your installation to take a look.
Regarding the date field – select the DATE option from the FORMAT dropdown field on the field map layout, or use the FORMIDABLE: DYNAMIC option instead of the “Created At” Webform Date Field ID and then enter [xxxxx format=”d/m/Y”] into the textbox below, where xxxx is a field key from the form. Use any PHP date formatting for the format= setting.
We remain at your service.
Regarding radio and checkbox fields. Each PDF field has a “Export Value” that you MUST enter the Formidable field’s “Option Value” data into.
Your video shows the Formidable option value being used as the PDF Field Name. For Checkboxes that’s okay, but you must ALSO enter the same name into the PDF field’s “Export Value” field.
See this demo which includes a downloadable sample.
If still needed, complete this form to have us login and take a look so we can tell you exactly what is happening.
We remain at your service.
Sounds like you’ll need to use our other plugin, E2Pdf, as the templates offer more flexibility and conditional logic. Send View data can be tricky, but possible.
E2Pdf is available on the WP repository will all functionality but limited to one template for a one-page PDF.
We remain at your service.
Take a look at this video and let us know if you need further assistance.
Migrate from Formidable PRO2PDF to E2Pdf
Here are a few more videos that may help you get up and running with E2Pdf…
We remain at your service.
We answered your original request a few day ago on this support thread!
We’ll also send you a direct email, hopefully you receive it.
We remain at your service.
No, PRO2PDF does not grow/shrink fields or add/remove pages. However, our newest plugin, E2Pdf, has many more advanced options as well as its own conditional logic that may be used.
We remain at your service.
Yes, with the paid version you are able to send the merged PDFs as attachments to Formidable’s email notifications.
We remain at your service.
Open all abandoned, failed, or unused field map layouts for the same form and change the “Attach file to Email notifications” setting to ‘No’, then scroll to the bottom and save the field map.
The only field map layout with the “Attach file to Email notifications” setting set to ‘YES’ should be the PDF(s) you want to email on form submit.
We remain at your service.
Our apologies for the issue you experienced with the auto-renewal process. We are looking into why the system changed the plan for your account, but not others.
We corrected the parameters and all should be working as expected
We remain at your service.
“i have written about my problems countless times and you guys keep on sending me the same link”
– Are you able to provide any links to your previous forum posts? We are not able to find any requests from you!After logging in to your insallation, the issue is missing software on your server. PDF files use UTF-16, not UTF-8, so we use the PHP MBstring module to re-encode text, which is available on most servers: http://php.net/manual/en/mbstring.installation.php
There’s a fallback when the module is not installed: http://php.net/manual/en/book.iconv.php
If you can install one or the other the issue should go away. If one or both are already installed on your server, we may need FTP access to check the issue. In that case if you can provide credentials please send to support(at)formidablepro2pdf.com.
We remain at your service.
“i have written about my problems countless times and you guys keep on sending me the same link”
– Are you able to provide any links to your previous forum posts? We are not able to find any requests from you!” i can’t find the part where to input my license key from general settings”
– From the WordPress Dashboard go to:
Formidable PRO2PDF | ACTIVATED FORMS (tab) | then enter your activation key.“i will like to have a whatsapp chat n video call so he/she can see for himself”
– We do not use whatsapp for any purpose. If needed, we are able to Skype with you. Send your Skype contact info to support AT formidablepro2pdf DOT com.We remain at your service.
To fix the link issue, remove the “” (quotes) from around the [id] in the shortcode.
Your shortcode should look like this:
[formidable-download form="w4aj8" dataset=[id] layout="11"]Regarding the attachment(s), check to make sure there are no other test, abandoned, failed or non-working Field Map Layouts that set to send a PDF as an attachment for the same form. If confirmed, see below to work with Formidable to fix the CC and BCC issues, which may also be the cause of the attachment issue.
Regarding CC and BCC, that is an issue for the great support team at Formidable Forms.
Use this form to have us login and find/fix the attachment issue, only if the CC and BCC issue(s) are resolved but the attachment issue remains.
We remain at your service.
Based on your description of the issue, “as HTML code instead”, the issue is likely a Formidable Forms issue if the email message arrives as html code.
PDF files contain NO html code… and do not produce html code…
Check this Formidable Forms support link regarding HTML in emails.
Regarding PRO2PDF, PDFs are attached to emails, or provided as a link in emails using the shortcode. Let us know if the PDF link is the only element rending as HTML code, and the rest of the email appears normal.
Regarding PDF attachments, if the Formidable Form’s Email Notification was replaced, the user may need to CHECK the checkbox for the Email Notification item on the PRO2PDF Field Map Layout. See attached image for the location of the checkbox.
Let us know the outcome as we remain at your service.
To: John Honkala, order #: 18844 for the activation key listed on the uploaded image of the Activated Forms expired on 06/16/2019. You may renew the account here or purchase a new activation code, both option will allow you to use the same field map layouts.
We have extended the expiration date through tomorrow to allow time to renew the account.
We remain at your service.
Correction, John Honkala, this forum topic was interrupted by another user and the response was to that user.
We confirm that order #:17186 is active and will expire on January 24, 2020 at 10:10:20.
What error message are you receiving? Use this form to send us a screenshot of the plugin’s Activated Forms tab so we may begin troubleshooting the issue.
We remain at your service.