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adminKeymaster
Yes, PRO2PDF will do exactly as you described. The reason you described is exactly why PRO2PDF was created over 5 years ago.
However, E2Pdf is even better! Let us know if you have any questions or need further assistance.
Which ever you choose, we support both, and we remain at your service.
adminKeymasterGreat questions, thank you for asking.
What happens in the event a customer purchases a subscription level that includes multiple sites and/or multiple forms for the first year, but then decides not to renew? How if at all is the functionality of the product affected?
– The plugin reverts to the free version 1-Site | 1-Form.
Field map layouts are saved – not deleted – and can be made active (one at a time) on the site. All will be active if the key is renewed or a new key is purchased.Is your product licensed under GPL?
– YesDoes your product’s functionality depend on availability of a remote service or is it atomic to the customer’s site?
– Both options exist. Our server is used if the client server does not have PDFtk installed and active. Our server is also required to merge signatures and images.Is user-submitted data sent to a remote service or entity?
– Same answer as above.If so, will you indemnify your customers in the event that process is compromised?
– The user agreement includes a strict hold-harmless waiver.Do you offer price protection for your subscribers based on initial purchase, or can the subscription renewal price be arbitrarily increased over time?
– There is no specific wording for ‘price protection’, however, the prices have remained the same since release, and we do not expect to change the pricing. There are offers of up to a 30% discount on multi-year renewals.What are the differences between FormidablePro2Pdf and ePdf? Does ePdf provide more flexibility?
– E2Pdf is far superior not only to PRO2PDF, but to every other WP PDF plugin. E2Pdf includes a PDF document creator, PDF form creator/editor, a visual mapper, conditionals, integrates with multiple form and data capturing plugins and Adobe ESignature, and is feature rich. Additionally, E2Pdf is the only web form auto-generator ever created, just upload a PDF form to the plugin to auto-generate web forms for Formidable Forms, Gravity Forms, Formiator, and Caldera (more to come). The E2Pdf website includes a tool for migrating PRO2PDF templates to E2Pdf.– PRO2PDF includes optional multi-site licenses, and may be used as a stand-alone plugin when PDFtk is installed on the server, and may be used on intranets. PDFtk is NOT actively updated, so if PDFtk fails to be compatible with WordPress, we will have no option but to abandon the plugin for E2Pdf.
Let us know if you have any follow-up questions. We remain at your service.
May 30, 2019 at 1:57 pm in reply to: Split: Split: There was an error generating the PDF file – This activation code is not valid. #21572adminKeymasterYour activation key expired on May 9th, you can login to the plugin site here to renew from 1 to 5 years.
We remain at your service.
adminKeymasterWe apologize for the delay, we are not sure why your message went to spam.
There is not a way to change the number of pages in a PDF, however as a work-around, you can create additional PDFs and Field Map Layouts then use conditionals and/or conditional statements to dynamically change which layout is used to produce the final PDF.
Our new plugin, E2Pdf, does allow the number of pages to change depending on the data.
Let us know if you need additional support, as we remain at your service.
adminKeymasterYes, if you edit as you indicted, all will continue to work as expected.
NOTE: You may also change PDF field positions with no issue, however, if you add/remove/change any PDF fields you will only need to correct the mapping for the added/removed/changed fields.
We remain at your service.
adminKeymasterOur apologies! That was totally our mistake, as we disabled the email notifications for troubleshooting, but never finished due to the https issue…
We have re-enabled them, please have the client try again, with our sincere apologies.
We remain at your service.
adminKeymasterAs long as the folder exists and is writable (permissions don’t need to be 777), there will not be an error.
Check to make sure the folder exists and is writable, other users who cloned a site found that folder to be missing. If the folder is there and is writable, and you still receive an error, let us know.
We remain at your service.
adminKeymasterOur apologies, we have renewed the account with the correct number of sites/forms, please pay the remaining balance here.
We are fixing the issue now, your next renewal should be correct.
We remain at your service.
adminKeymasterAll appears to be working as expected when using https, however, the site does not default to https so if a user is accessing the site without https, the merge fails.
Please test and let us know if you experience any issues, and where.
We remain at your service.
adminKeymasterWhich form is having the issue?
We remain at your service.
adminKeymasterThe key appears to be active with no issues on our side.
. Are you able to EXPORT a PDF from the plugin’s EXPORT tab?
If yes
. Check to see if there are any other field map layouts for the same form that are set to send email attachment, if so change the setting.
. If using a shortcode to generate the PDF, check the shortcode to make sure the correct form and layout is used, and dataset=[id]If no
. Check the field map layout, are the fields mapped?
If yes, we may need to talk a look at the installation. Complete this form if possible.
If no, try mapping the fields, let us know what issues you have.We remain at your service.
adminKeymasterThere is not an account under the email address on your support account, what is the order number or submit the Activation Key using this form.
We remain at your service.
adminKeymasterHere’s more detailed instructions…
If you have FieldA, FieldB, and FieldC in a repeating section, then in your PDF Form;
. Name the 1st row FieldA1, FieldB1, FieldC1
. Name the 2nd row FieldA2, FieldB2, FieldC2
. Name the 3rd row FieldA3, FieldB3, FieldC3
. Name the 4th row FieldA4, FieldB4, FieldC4
. and so on… add as many as you need.Then, in the Field Map Layout;
. Use the “Repeatable (separate fields)” format to map each of the fields in the first row of PDF fields FieldA1, FieldB1 & FieldC1 (DO NOT MAP TO FIELDS 2,3,4, etc….)
. In the “Repeatable (separate fields)” text box, enter the Formidable field ID [xxx] that corresponds with the PDF Field like the instructions explain in the Repeatable Section instructions.EXAMPLE
— Here’s a link to a merge using “Repeatable (separate fields)”: http://tinyurl.com/hjsu4jx
(Save this PDF Form to your computer to view the PDF field names)
— Here’s the image of the field map layout screen from above: http://wp.me/a67GUo-1GmIf you need additional support, complete this form to have us login, or use the form to upload the PRO2PDF template, or use the form to upload the PDF form and a screenshot of the field map layout showing the repeatable field mappings.
We remain at your service.
adminKeymasterOur apologies, try the plugin again, we have reauthorized your account and all should be working as expected.
We remain at your service.
adminKeymasterSend the order number or activation key, new email address, user name, and billing address to support AT formidablepro2pdf DOT com to make the change.
We remain at your service.
adminKeymastermbstring or iconv must be installed on the server for PRO2PDF to work. Have the sys admin install mbstring or iconv and all should work as expected.
We remain at your service.
adminKeymasterYes, variations of this has been done by several users. If you protect the resume web forms behind a membership subscription, then you won’t need to integrate PRO2PDF directly with WooCommerce, which would cost more for a custom plugin.
You may need some guidance for best practices in setting up the templates and Formidable Views, and we’ll be happy to help. We can provide detailed instructions and/or login support. Let us know how we can help.
We also offer E2Pdf which is the newest and most amazing PDF plugin. The cost is a bit higher, but the plugin is nothing short of amazing. We will be updating the docs soon, but not included is the functionality to automatically create Formidable Forms based on an uploaded PDF form. We’ve tested the feature on forms with over 700 fields, it made the Formidable Form in about 5 seconds, give or take a blink of the eye.
While we are dedicated to maintaining both PRO2PDF and E2Pdf, we are not in control PDFtk, which is the heart of PRO2PDF, if PDFtk fails to be updated, supported, or compatible then there’s nothing we can do. The toolkit is old and their website reads “Now available for Windows XP, Vista, Windows 7 and Windows 8.”… so… yeah…
We remain at your service.
adminKeymasterThe image you sent shows the plugin is not activated. Notice the “Activation” message at the top of the plugin screens? We’re reasonably sure this is a issue regarding the staging server environment allowing some services while restricting or not accessing others.
Let us know when we can check the installation.
We remain at your service.
adminKeymasterTry changing the “Language support” setting on the Field Map Layout to “UNICODE”, save the field map layout and attempt a merge again, let us know the result.
If the above does not work, try changing the “Flatten PDF form” setting on the Field Map Layout to “YES”, save the field map layout and attempt a merge again, let us know the result.
If the above does not work, this may be an issue with your staging environment, as the PDFs are merged on our server and the service is somehow failing/corrupting during transmission. We would need to login and debug the processes and check server logs.
We remain at your service.
adminKeymasterWe tested the field map layout with no issues. So let’s troubleshoot your installation slowly by answering the following questions… or quickly by providing login credentials here.
1. Did you login to the plugin’s website here and disable the original URL, then enter the activation key into the new installation?
2. When creating a new field map layout, are all the PDF fields listed in the “PDF Form Field Name” dropdown field on the Field Map Layout screen?
3. From the EXPORT tab of the Field Map Layout, does the merge work if you select the Form, Dataset, and Field Map Layout then click EXPORT?
4. Provide a screenshot of the plugin’s “Under the Hood” tab using this form
We remain at your service.
adminKeymasterSounds like something is corrupt. Likely the PDF Forms. Use this form to send us credentials or files.
We remain at your service.
adminKeymasterIt’s possible that the Formidable Form database structure changed, as that is the only prior experience we can recall which sound similar to yours.
Take a look at the Formidable Form ENTRIES and see if the data shows up in the dashboard. If not, then the data need to be exported from the old and imported to the new.
If the data can be seen, then we would need to check out the installation to find the issue, you could use this form to send us the credentials or the PRO2PDF Template of the field map layout so we may begin to troubleshoot. Use the plugin’s TEMPLATES tab to export the file.
We remain at your service.
adminKeymasterAll data and files are transferred via “https”, however, we have not specifically designed PRO2PDF for HIPPA compliance, nor do we provide business associate agreements (BAA’s) to healthcare organizations.
The intranet version does all users to use PRO2PDF on an offline network.
We remain at your service.
adminKeymasterAll data and forms are stored on user’s servers at all times with any version of PRO2PDF, we do not “store” forms or data on our servers.
However, the UNLIMITED INTRANET allows users to “merge” stored data from an unlimited number of Formidable Forms using a locally installed version of PDFtk, and no data or PDF files will be transmitted across the internet.
You can install PDFtk on your web server if you want to merge online Formidable Forms to PDFs transmitting data or forms across the internet.
Keep in mind, images and signatures are not merged when using the Intranet Version or local PDFtk.
We remain at your service.
adminKeymasterCorrection, Adobe eSignature has already been released.
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