admin

Our apologies for the issues you are having with the renewal process. It appears your key is active until Aug. 7, 2018. As requested, we have reset the account password and sent the temporary credentials to the email address on the account.

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We did not receive a from submission or file from you. In our reply to sander@d****b*****.com we requested that you attach the .json file to support AT formidablepro2pdf DOT com.

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The hold has been cleared and your activation key was sent to the account email.

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You MUST copy/paste the Formidable Form’s Radio Button option to the PDF Form’s Radio Button “Export Value“… See below…

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Glad to hear all is good, we remain at your service.

From the plugin’s TEMPLATES tab, select the field map layout from the EXPORT dropdown field and click the EXPORT FIELD MAP button, then use this form to send us the resulting file.

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To renew the account, click the “Renewal” link on the left after logging into your account.

This is not an issue caused by PRO2PDF, it appears to be from an update to the your server or the WP installation’s SALT key.

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We submitted an update on WordPress.org with new Filters: ‘fpro2pdf_signature’ and ‘fpro2pdf_sig_output_options’,

The usage of sending prepared image:

  add_filter( 'fpro2pdf_signature', 'fpro2pdf_signature_func', 10, 3);
  function fpro2pdf_signature_func( $v, $field, $dataset ) {
     if ($field == 'nrtzvr')  {
         $uploads     = wp_upload_dir();
  $target_path = $uploads['basedir'] . '/';
  $target_path .= apply_filters( 'frm_sig_upload_folder', 'formidable/signatures' );
  $target_path = untrailingslashit( $target_path );
         $file = $target_path . '/'  . 'signature-1000-10.png';
        
        if (file_exists($file)) {
            $v = base64_encode(file_get_contents($file));
        }
     }  
   return $v;
 }

The second shortcode which allow to replace just color and background of signatures:

add_filter( 'fpro2pdf_sig_output_options', 'fpro2pdf_sig_output_options_func', 10, 2);
function fpro2pdf_sig_output_options_func( $options, $field ) {
    if ($field == 'nrtzvr')  {
          $options['bgColour'] = array(0, 0, 0);
          $options['penColour'] = array(255, 255, 255);
    }
  return $options;
  }

The filters will work on latest plugin version 2.88

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So far it does not sound like the “2nd dataset” functionality is used for what you are trying to accomplish.

Can you clarify your described use by adding the words “Formidable” or “PDF” before the words “form” and “forms” so we can understand which ‘form’ you are referring to… Formidable form or PDF form…

Like this…. (Formidable Form-A works with PDF Form-A, we need Formidable Form-B to also work with PDF Form-A)

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Change the export values to match the Formidable Form Checkbox OPTION VALUE not the field names. We strongly suggest using copy/paste because the values must match 100% (case sensitive, space sensitive and special character sensitive).

Regarding duplicate Formidable field name and/or values, simply add a number to make the PDF field name unique.

For OTHER, you’ll need to disable the Formidable field’s “Other” option and add the text “Other” as an option, then add a Single Line Text field and show/hide using conditional logic.

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Based on this line: [website here] – not active. Activate this website It appears you need to login to your account on formiablepro2pdf.com to deactivate the key and reactivate for your site.

Your password has been manually reset and the temporary credentials were sent to the email address on the account. Let us know if you require further assistance.

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At your request your password has been manually reset and the temporary credentials were sent to the email address on the account.

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We sent an email to the address on the account requesting the following…

1. Are you able to export PDFs from the plugin’s EXPORT tab? If yes, there may be an issue with the shortcode or see #2 below…
2. Do you have more than one Field Map Layout created for the same form? If yes, delete any test, abandoned, or failed field map layouts.
3. If no to the above, we will likely need to login to troubleshoot the issue, if possible complete this form to provide credentials for WP & FTP.

Your activation key has again been extended through July 1st.

We remain at your service.