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Your license key and account details have been sent to the account’s email address.
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We have not received any example files. Try sending as attachment to support AT formidablepro2pdf DOT com.
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Upload the PDF and a screenshot of the Field Map Layout you are using to this form for further evaluation.
Optionally, but not required, we can login to find and fix the issue faster if you provide credentials.
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Yes.
You’ll need to create the original PDF Form in a Acrobat Form creator, or use our replacement plugin called E2Pdf which includes a PDF Form Designer.You’ll also need Formidable Form’s PayPal add-on or one of their other payment plugins, then check the plugin’s “delay email notification until payment is made” option.
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Our apologies for the issues you are having with the renewal process. As a courtesy we have reactivated and extended the license through tomorrow to allow you time to renew the key.
Your password has been manually reset, the temporary credentials were sent to the email address on the account.
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The number of images is only limited by the file size of the PDF. You can shrink the image sizes to add more images and shrink the original PDF file size as much as possible, since embedded fonts use a lot of space, it’s best to reduce the number of fonts in the PDF to just 1. As a general rule of thumb, merged PDFs should be 4MB (+-) depending on server speed, PHP settings, and latency.
And also changing the following PHP settings;
memory_limit = 512M
post_max_size = 512M
output_buffering = 4096
max_execution_time = 300
max_input_vars = 4000We remain at your service.
We did not receive any uploaded documents, please use this form to upload them again.
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We would need to know all the specifics about your needs before we can determine if you can use the free version plugins, with the information provided so far, it does seem possible.
Upload the PDF form to this form and provide all requirements for us to provide you with a cost to complete the merge on our end.
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Verify there are no other test, failed, or abandoned field map layouts created for the same form, if there are delete them. Also, verify the “Signature” option is selected on the format dropdown of the field map for the signature field.
If the above is confirmed, then complete this form if we can login to the installation to determine the issue, or if not possible, use the same form to upload screenshots of the plugin’s “Export” tab with the field map layout selected and the “Settings” tab, and the “Under the Hood” tab for further review.
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Sounds like there are one or more issues with the PDF form. Upload a copy of the PDF form that was uploaded to the plugin to this form so we may take a look at what may be causing the error message and the missing field previews.
Regarding the grayed out settings, can you also upload us a screenshot of the plugin’s “Activated Forms” tab?
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Are you able to upload examples of the original PDF and the merged PDF to this form for further review?
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We are unable to determine the issue on your site without FTP access so will attempt to recreate the issue on our server. As a temporary work-around the forms count has been increased until we find the issue.
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Please complete this form which authorizes us to gain access to the site, we will also need FTP access.
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You’ll likely need to change the font size to one that fits the text area. This is an issue with Acrobat Forms, not PRO2PDF. Check Adobe’s site for additional options and/or support.
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Please provide specifics on what happens when you attempt to activate a form on another site. You can upload a screenshot here. You can also provide site credentials so we can quickly locate the issue.
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Use this form to provide us with the license key you are using and a screenshot of the error message.
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We have tested both functions on our server and experienced no issues. Complete this form if it is possible for us to login to your installation.
If not possible, then try these one at a time;
. Disabling all plugins except Formidable Forms and PRO2PDF, then test for the issue.
. Change the PRO2PDF “Attach file to Email notifications” setting on the field map layout to “NO”, then test for the issue.
. Select (or deselect) the Formidable Form’s “Submit this form with AJAX”, then test for the issue.Let us know the results of each test as we remain at your service.
What happens when you activate the site and a form?
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Have have the correct version, if you are receiving and error we need to troubleshoot the issue. Complete this form if you are able to provide access to a site that is resulting in an error? If not, then use the link to send us a screenshot of the error message and the plugin’s “Activated Forms” tab, and we will try to start the process from there.
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Correct. Additionally, the one unique Formidable Form can merge to any number of PDFs with an unlimited number of field map layouts.
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You must have PDFtk installed on your local server, and you need the intranet version of the plugin to create PDFs offline.
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The plugin requires internet access unless you purchase the intranet version. Try the live site and let us know if you are still having issues.
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Complete this form if we are able to login and take a look at the installation. If not possible, then upload the original PDF form and we’ll start with that.
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We have sent your activation key to the email address on the account.
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Our apologies, the plugin version has been corrected.
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