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Viewing 25 posts - 776 through 800 (of 2,488 total)
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  • in reply to: No PDF Created – Only Error Message #18774
    admin
    Keymaster

    We have corrected your account to allow a renewal of your current license, and we have extended the expiration date through tomorrow to give you time to renew.

    Check your junk mail for renewal notices from PRO2PDF and let us know if we ended up as spam.

    We remain at your service.

    admin
    Keymaster

    Try logging into to your account to activate/deactivate your site(s) and let us know if you have any issues.

    We remain at your service.

    admin
    Keymaster

    This is a repeatable section, you should be able to tell if the form(s) have one by how it works… Let us know if you need any further assistance.

    We remain at your service.

    admin
    Keymaster

    The file download never expires, however, the site license will require renewing.

    We remain at your service.

    admin
    Keymaster

    Yes, use the PRO2PDF TEMPLATES tab, which allows you to export (and import) the Formidable Form, PDF Form, and Field Map Layout in one file.

    NOTE: Disable any repeatable sections before exporting, then re-enable after importing to the new site. BEWARE: Disabling repeatable sections on the first site will destroy any existing data in the repeatable section. You should first export the repeatable section’s form from Formidable’s Export tab prior to disabling the repeatable section, then import after re-enabling the repeatable section.

    We remain at your service.

    admin
    Keymaster

    Our apologies for the issues you are having with the renewal process. As a courtesy we have reactivated and extended the license through tomorrow to allow you time to renew the key.

    Your password has been manually reset, the temporary credentials have been sent to the account’s email address, and we have associated the newly purchased version with the original account.

    We remain at your service.

    in reply to: Monetize form #18750
    admin
    Keymaster

    Yes, you can monetize from, and we can assist with integrating to WooCommerce, however we are not able to provide written instructions as each situation is different. You can request a customization quote request to have us create one for and provide you with instructions for adding more on your own by filling out this form.

    We remain at your service.

    in reply to: Can you have an area on pdf to upload company logo #18749
    admin
    Keymaster

    Yes. PRO2PDF can merge an uploaded image using Formidable’s File Upload Field and/or an image from a URL with Formidable’s Website/URL field.

    We remain at your service.

    in reply to: gateway time-out #18740
    admin
    Keymaster

    Try shrinking the original PDF file size, and also changing the following PHP settings;
    memory_limit = 512M
    post_max_size = 512M
    output_buffering = 4096
    max_execution_time = 300
    max_input_vars = 4000

    – Yes, local PDFtk will be faster, but you lose merging signatures and images. Is the server connected to the internet or is a on an intranet? If intranet, you’ll need the intranet version of the plugin.

    We remain at your service.

    admin
    Keymaster

    Send the UNDER THE HOOD tab to support AT formidablepro2pdf DOT com?

    We remain at your service.

    in reply to: How do you get the form in the website with the signature #18732
    admin
    Keymaster

    Our site explains that the paid version of PRO2PDF is required to merge signatures from the Formidable Form’s Signature Plugin, not that we are providing the signature plugin or any plugin other than PRO2PDF as PRO2PDF is separate from Formidable Forms, and Formidable Forms owns the signature plugin.

    We absolutely apologize for the misunderstanding, however, with thousands of users, this is the first time we have experienced a misunderstanding regarding signatures, nevertheless, we will better clarify the signature plugin feature on our site.

    Let us know how we may help, as we are at your service.

    admin
    Keymaster

    We were able to upload the PDF and created this merge with no issues.
    . Have you successfully setup any other Field Map Layouts on the same installation?
    – If no – did you follow the demo video?

    At what step of the process are you experiencing the error? Complete this form if you think we should login and take a look.

    We remain at your service.

    in reply to: PDF Download Button? #18727
    admin
    Keymaster

    We have completed your request. It’s the first button on the /member-documents/ page.

    NOTE: We needed to uncheck the “Do not store entries submitted from this form” option on this page, because the link will not work if the entries are not saved.

    Here’s the Formidable View.
    Here’s the shortcode used on the /member-documents/ page: [display-frm-data id=1236 filter=limited]

    We remain at your service.

    admin
    Keymaster

    can I use this plugin to collect data from a webform and populate fields on an existing fillable PDF?
    – YES

    Or does this plugin only allow me to create PDF from scratch?
    – NO, PRO2PDF does NOT create PDFs (Our new plugin, E2Pdf does create PDF)

    I am trying to use an existing fillable PDF but whenI upload to make a field map I get an error that says this:
    – If possible, send the PDF to us using this form for further review. If not possible, then reply with which program was used to create the PDF Form Fields and what is the full filename of the PDF?

    We remain at your service.

    in reply to: PDF Download Button? #18722
    admin
    Keymaster

    Complete this form to pay.

    We remain at your service.

    in reply to: 'fp2p_DEMO' fieldmap removal #18720
    admin
    Keymaster

    Select the demo form from the top dropdown labeled: “Select the form to export data from:“, then select the ‘fp2p_DEMO’ field map layout and click the delete button at the bottom of the field map layout.

    If you’ve already deleted the demo form, then uncheck the “Limit Field Map to use Dropdown” option on the plugin’s SETTINGS tab, that will enable all field map layouts, allowing you to select and delete.

    We remain at your service.

    in reply to: PDF Download Button? #18717
    admin
    Keymaster

    You’re correct, it’s not complicated. However, due to WP security, you would need to learn how to use Formidable Views to place data from a Formidable Form entry onto a WordPress page/post.

    We are willing to login and complete the task for you for only $5 if you complete this form.

    We remain at your service.

    in reply to: PDF Download Button? #18715
    admin
    Keymaster

    You do not need to “change the formidable form redirect“… you only need to add a parameter to the existing URL.

    Simply create a Formidable View as instructed here and put the tag PRO2PDF shortcode we provided above into the view, then put the view’s shortcode on the page exactly where you want the button. That’s it!

    We can do it for you for $5, complete this form if needed.

    There is no easier way, as Formidable’s entries are not available to WP pages or posts except through a Formidable View… and it is easy to implement!

    We remain at your service.

    in reply to: test the plugin #18712
    admin
    Keymaster

    The free version is available from the WP Plugins tab, and may be used for testing the plugin.

    A 30-day trial, fully unlocked version, is available here for $2 and you may request a refund if the plugin does not work for your needs.

    We remain at your service.

    in reply to: PDF Download #18710
    admin
    Keymaster

    Paste the PRO2PDF shortcode here so we can see what may have caused the link to provide a prior entry.

    We remaain at your service.

    in reply to: How to display filled in PDF, right after submit #18709
    admin
    Keymaster

    No. You can have the PDF open in the user’s default PDF program, but not in a browser window or tab, this is a coding limitation with regard to popups. The only way to have the PDF open in a new browser window or tab is for the user to click on a link and use the inline=1 shortcode parameter.

    The new E2Pdf version is, in the future, expected to include a PDF viewer for WP which will accommodate an instant PDF view after submit. Users of PRO2PDF may migrate to E2Pdf at no charge.

    We remain at your service.

    in reply to: Questions #18708
    admin
    Keymaster

    Yes, the plugin can send the signed PDF to the client. The speed depends on the size of the PDF, the smaller the faster.

    Our new plugin, E2Pdf is faster. If you purchase PRO2PDF you’ll also be eligible to receive E2Pdf at no additional charge.

    Let us know if you have any additional questions or if we did not fully answer the questions above as we remain at your service.

    in reply to: PDF Download Button? #18705
    admin
    Keymaster

    In that case you’ll need to follow this, How To: Use the Shortcode in a Page or Post, and use the code above in a Formidable View.

    We remain at your service.

    • This reply was modified 6 years, 12 months ago by admin.
    admin
    Keymaster

    Q: Webform questions (multi-select checkboxes):
    Which foods do you eat at home? pizza, burger, hotdog
    Which foods do you eat at restaurant? pizza, burger, hotdog

    A: Name the PDF fields something like, pizza1, burger1, hotdog1 for the first checkbox group of fields, then pizza2, burger2, hotdog2 for the second group of fields – just name them so you can find and map them in the field map layout…

    Q: On PDF I have the same questions with checkbox fields for the answers. So how do I name the PDF fields and export values?
    A: The export values for both groups should be; pizza, burger, hotdog

    Q: I need help to understand how to map from Formidable Drop Down to PDF checkbox.
    Specifically how to name the PDF fields, is it done the same way as Radio Buttons? Or if not, please explain how to map from Formidable Drop Down to PDF checkbox.

    A: Regular dropdown fields would map the same as Radio Buttons.
    A: Multi-Select dropdown fields would map the same as Checkbox fields.

    We remain at your service.

    admin
    Keymaster

    Checkbox fields are not setup the same as Radio Button fields, YES/NO fields should be setup as radio button fields, which means you need to name both the YES and the NO field the same, like this…

    “Do you like dogs? Yes / No” – Name both the Yes and No PDF fields “Do you like dogs?“, then the Export (Option) Value for the Yes field should be ‘Yes‘ and the No field should be ‘No‘.

    Separate values are not needed. Use this form to send us screenshots of the Formidable form in design view and upload the PDF if you would like specific instructions for your forms.

    We remain at your service.

Viewing 25 posts - 776 through 800 (of 2,488 total)