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Viewing 25 posts - 826 through 850 (of 2,488 total)
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  • in reply to: I need help to setup mapping to pdf #18609
    admin
    Keymaster

    What your are missing, is the same setting everyone else misses… the PDF checkbox “EXPORT VALUE“…

    Copy/paste the Formidable checkbox value(s) to the corresponding PDF checkbox field’s name and export value. Add a field map layout for each PDF checkbox field to the one Formidable checkbox field.

    Here’s another example that may help. If you are still not able to make it work we can provide instructions specific to your forms if you upload your PDF and provide a link to your webform here on this form.

    We remain at your service.

    in reply to: one-off purchase #18601
    admin
    Keymaster

    Yes, we can send you a link for a one-time payment, which version is required 2-Forms, 10-Forms, 40-Forms, or Unlimited-Forms?

    We remain at your service.

    in reply to: I need help to setup mapping to pdf #18597
    admin
    Keymaster

    You can use PRO2PDF or E2Pdf, there is no reason to use both.

    If using PRO2PDF, it’s best if you name the PDF fields EXACTLY the same as the Formidable Field name or field key. Then, check the “Enable automated layout creation for new field maps” option on the SETTINGS tab so the fields will map automatically when you create a new Field Map Layout. Be sure to watch the demo video.

    Let us know if you need any further assistance.

    We remain at your service.

    in reply to: Split: activation code for free version #18595
    admin
    Keymaster

    The free version does not require an activation code, just download, install, and use.

    We remain at your service.

    in reply to: Pre-sales question – multiple PDFs #18586
    admin
    Keymaster

    1. Yes, the plugin was specifically designed to “output multiple PDF documents from a single form”.

    2. Yes, shortcodes may be generated using Formidable’s conditional statement shortcode(s) and email attachments may be controlled with Email Notification Conditional Logic.

    We remain at your service.

    in reply to: Can't login in on your website to activate our websites #18582
    admin
    Keymaster

    Our apologies for the issues you are having with the login process. Your password has been manually reset and temporary credentials were emailed to the email address on the account.

    We remain at your service.

    in reply to: Need Help With Checkmark #18581
    admin
    Keymaster

    Copy/paste the Formidable checkbox value to the corresponding PDF checkbox field’s name and option value. Add a field map layout for each PDF checkbox field to the one Formidable checkbox field.

    Here’s another example that may help. If you are still not able to make it work we can provide instructions specific to your forms if you upload your PDF and provide a link to your webform here on this form.

    We remain at your service.

    in reply to: Can't login on the customerpart of Formicablepro2pdf #18580
    admin
    Keymaster

    Our apologies for the issues you are having with the login process. Your password has been manually reset and temporary credentials were sent to the email address on the account.

    We remain at your service.

    in reply to: Pdf form no longer working #18556
    admin
    Keymaster

    Complete this form if we are able to take a look at your installation.

    We remain at your service.

    in reply to: Error when pdf gets generated #18548
    admin
    Keymaster

    Complete this form if it is possible for us to take a look at the installation.

    If not possible, try creating a PDF with only one field and a new Formidable Form with one field, then map and test. Let us know if the result is the same of a different message.

    We remain at your service.

    in reply to: Error when pdf gets generated #18545
    admin
    Keymaster

    Is the plugin installed on a an intranet server or the internet server?

    If intranet, you’ll need to enable the “Enable local PDFTK” option on the plugin’s SETTINGS tab.

    If internet, was the plugin ever working on the server, if so, what has changed since the plugin worked?

    We remain at your service.

    in reply to: Bill #18543
    admin
    Keymaster

    Please refer to your paypal receipt for proof of any payments.

    We remain at your service.

    in reply to: questions about PDFs #18540
    admin
    Keymaster

    – where can i find the PDF in the the file structure? i want to be able to FTP into the server and download them.
    . PDFs may emailed as attachments, and are created on-demand – when a user clicks the link the PDF is downloaded to the users browser, desktop, or mobile – merged PDFs are NOT stored on the server – only the original PDF form with empty form fields is stored on the server. We can provide an add-on plugin to store PDFs on the server, click here to request.

    – i created a test form found here (http://agrilight.staging.wpengine.com/brad-test/) and at the bottom is the short code to one of the PDF’s that has been obtained from the addon, and you can see that its linking to a wp-admin/wp-ajax.php url with paramters. – how can i create shortcode that works like this?

    . Shortcodes are created on the plugin’s EXPORT tab. Select the Form and Field Map Layout – then copy the shortcode below the dropdowns… You’ll need to change the dataset=”xxx” to dataset=[id] to generate a shortcode for the current entry if used in an email or in the form’s On Submit Message Box.

    Take a look at the demo video and let us know if you have any other questions.

    We remain at your service.

    in reply to: questions about PDFs #18537
    admin
    Keymaster

    – does an actual PDF file get created?
    . Yes – and the free version also creates an actual PDF.

    “when we view the PDF is loaded the ajax-admin.php file, with a bunch of parameters.”
    . We do not understand this statement/question/concern… are you able to elaborate?

    – from what i’ve read, the “Attach file to email notification” is only available on the paid version, but does that send a file or the same ajax-admin.php url in the email for the client to download.
    . PDF attachments are a functionality of the paid version, however, the free version is capable of sending a link to the PDF in the body of the email using the shortcode.

    – is there a way that we can send the PDF as the content of the notification email to the user, and not as an attachment?
    . We do not understand this question, “send the PDF as the content of the notification email”, emails are not capable of embedding a PDF file, however, you are able to sent the Formidable Form data as the content of the email.. are you able to elaborate further on this question?

    We remain at your service.

    in reply to: Pre-sale pdf email question #18534
    admin
    Keymaster

    Yes, the PDF can be sent to any email address that you enter into the “TO”, “CC” or “BCC” fields of Formidable’s email notification.

    We remain at your service.

    in reply to: Form won't progress to next steps #18521
    admin
    Keymaster

    You’ll need to check with Formidable Forms, they are the provider of the form plugin. http://www.formidableforms.com/support

    We remain at your service.

    in reply to: Form won't progress to next steps #18517
    admin
    Keymaster

    If you are experiencing an issue where clicking NEXT on a Formidable Form is not advancing to the next form page, then the issue is likely due to a “required field”, “conditional logic”, or “data format”. In this case, the support request should be directed to the great support crew at formdiableforms.com/support.

    We have experienced the same issues and found the input mask on the phone number field was causing the issue when users input something other than the required format.

    If you still believe the issue is with the PRO2PDF plugin, please provide further details as to what our plugin is doing after clicking submit (or NEXT) after “Stage 1”.

    We remain at your service.

    in reply to: Dataset say "empty" #18514
    admin
    Keymaster

    The [empty] text comes from the “Use as Dataset Name?” radio button field found on the field map layout, it means the selected field is blank. Change the selected field to a field that uniquely defines the entry (dataset) and save the field map layout as shown in the demo video here: https://www.youtube.com/watch?v=zOA-rGyv-js&feature=youtu.be&t=133

    We remain at your service.

    in reply to: Pre-sale pdf email question #18512
    admin
    Keymaster

    Yes, PRO2PDF does not “save” PDFs, the plugin fills PDFs on demand based on data entries in Formidable Forms. You can use the Formidable Forms option “Do not store entries submitted from this form” if you do not want to save the web form data after the form is submitted and the email is sent.

    We remain at your service.

    in reply to: check boxes and radio buttons do not work #18503
    admin
    Keymaster

    You MUST change the PDF Checkbox field’s “EXPORT VALUE” to match the Formidable Checkbox field’s option value… (Use Copy/Paste) Currently, all your PDF field export values are set to “YES”. See the screenshot that was emailed to you…

    Let us know if you still need assistance as we remain at your service.

    in reply to: check boxes and radio buttons do not work #18500
    admin
    Keymaster

    Here’s another Checkbox example with a downloadable template.

    If you are still not able to make it work we can provide instructions specific to your forms if you upload your PDF and provide a link to your webform here on this form.

    We remain at your service.

    in reply to: Get started #18488
    admin
    Keymaster

    Complete this form if you’d like us to login and make sure your installation is working correctly.

    We remain at your service.

    in reply to: Get started #18486
    admin
    Keymaster

    Provide a screenshot of the shortcode and we’ll let you know how to fix it. E2Pdf support will respond to you directly.

    We remain at your service.

    in reply to: Where's the dataset #18484
    admin
    Keymaster

    If “actual screens don’t match” and “there is nothing showing below on my screen.”, then you have not uploaded a Adobe Acrobat compatible PDF Form (with existing acrobat form fields).

    We are willing to login and take a look at your installation or you can upload the PDF and a screenshot of the field map layout with the Form and Field Map Layout selected at the top to this form. Then, we will be able to provide specific instructions so you may successfully use the plugin.

    Alternativly, you may download the beta version of the replacement plugin called E2Pdf, which is much more intuitive, however, instruction videos will not be released for a couple of days.

    We remain at your service.

    admin
    Keymaster

    If data is not saved then the issue is not with PRO2PDF, contact Formidable Forms support here.

    We remain at your service.

Viewing 25 posts - 826 through 850 (of 2,488 total)