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We would need to take a look at the Original PDF, the Field Map Layout, and the shortcode used to generate the PDF to find the cause of your issue.
Complete this form if we are able to login to your site. If not, upload the Original PDF, a screenshot of the Field Map Layout, and a screenshot of the shortcode used in the On Submit message box to this form and we will try to find the issue.
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Size matters! Your PDF form is 4MB in size. You’ll need to optimize the original PDF to reduce the size. A 5-page PDF with a couple of images should be no more than 1.5MB and could be smaller than 500k.
The size of the PDF can be increased by the embedded font, images, and the original page optimization. Upload the original PDF here if you’d like us to take a look at resizing options.
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Our apologies for the issues you are having with the login process. Your password has been manually reset and emailed to the address on the account.
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Login here to deactivate the dev and activate the prod sites.
Let us know if you have any issues as we remain at your service.
At your request, we have manually reset and sent your password to the email address on the account.
We remain at your service.
At your request, we have manually reset and sent your password to the email address on the account.
We remain at your service.
The inline functionality may be accomplished now by at least three ways…
1) Use PRO2PDF’s “Formidable: Dynamic” option at the bottom of the “Webform Data Field ID” dropdown field on the Field Map Layout.
. Enter the text and field shortcodes just like your example above. (Or create a Formidable view then enter a view shortcode here)
. Add a large text field to the PDF to receive the data from the hidden field
. Map the Dynamic field to the large PDF text field.2) Use Formidable’s text calculation field.
. Add a hidden text calculation field to your form and add the text and field shortcodes just like your example as the default value.
. Add a large text field to the PDF to receive the data from the hidden field
. Map the hidden field to the large PDF text field.3) Use Formidable’s Get a Value from an Entry method to populate a second form with just one paragraph field and add the text and field shortcodes just like your example as the default value. This method is useful for re-sending the PDF to additional emails on-demand.
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We are very close to releasing the beta version. Can you provide details of the PDF you would want to create? We are not clear with the method used for “a PDF from the form data and template text”. Are you referring to exporting a Formidable view to PDF?
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Copy/past the Formidable dropdown value to the corresponding PDF check box field name and the field’s “Option Value”.
Here’s another example that may help.
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The email address you provided is not linked to a license key, what is the order number for your PRO2PDF plugin license?
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Your site credentials were manually reset at your request and emailed to the address on file
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There are no known bugs with regard to the shortcode as described on this thread, the issue is likely an incorrectly formatted shortcode.
Provide us with the following screenshots for further assistance.
. Plugin’s EXPORT tab with the Form, Dataset, and Field Map Layout selected
. Plugin’s SETTINGS tab
. Shortcode where ever it is being usedOr, complete this form to have us login to your installation.
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Your account appears okay on our side. Did you migrate to a new server or change the site’s URL?
Create a screenshot of the plugin’s “Activated Forms” tab and upload it to this form, optionally you can enter site credentials for us to take a look.
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Zip code is controlled by the Formidable Form, not PRO2PDF, just use (no formatting) or you can also apply any other PHP number format using the same example as above.
Address line 2 is achieved by using the “Address” format and the [line2] shortcode. Let us know if you are having a problem with this method.
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Use the Formidable: Dynamic setting found at the bottom of the “Webform Data Field ID” dropdown on the field map layout along with PHP date function like this…
[123 format=”d/m/y”]
Change 123 to your field ID.
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Yes, you can/should use a different font, find one that is compatible with superscript. Our suggestion was to use a preset font size not the ‘auto’ setting.
From above: “…be sure they are set to a font size and not set to ‘auto’.”
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Prepare Form | Right Click the Field | Properties | Appearance | Font Size
Adobe provides detailed documentation on their site, here’s the form field properties page.
That’s not the expected functionality or result. Double check the PDF form field settings to be sure they are set to a font size and not set to ‘auto’. You can also try not using the Unicode option, instead changing the PDF font to Ariel or any other font that will render superscript.
Upload the PDF here if you’d like us to take a look at the font/superscript issue.
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It appears this account email was not verified when the plugin was purchased. We have added the user manually and also have extended the expiration of the plugin through tomorrow so all will work is expected while you renew the account.
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It appears this account email was not verified when the plugin was purchased. We have added the user manually and also have extended the expiration of the plugin through tomorrow so all will work is expected while you renew the account. Your credentials were emailed to the address on the account.
We remain at your service.
Yes, the plugin will fill the linked PDF form from a multi-page Formidable form. That’s exactly what it was designed for.
Complete this form if you would like a quote to have us create a merge template for you.
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Yes, the plugin will fill the linked PDF form from a multi-page Formidable form. That’s exactly what it was designed for.
Complete this form if you would like a quote to have us create a merge template for you.
We remain at your service.
Check the account email as we manually reset your password and replied with the updated credentials.
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Two sites licenses are required, what is your PRO2PDF order number?
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Our plugin fills Adobe PDF form fields, therefore, form fields must exist on the PDF to work with the PRO2PDF field map layout.
Do you have a pre-made PDF form to use?
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