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January 29, 2018 at 10:47 am in reply to: 3-page form with 5 signatures timing out, on Submit 500 Internal Server Error #17760adminKeymaster
Yes, the merging of signatures (images) will cause a slowdown. You can try lowering the multiplier for signature fields and reducing the size of the PDF, but it will still be slower than using the shortcode links.
Also, you have two email notification actions setup for the form that are sending the PDF attachment, if you reduce the email notifications to one with multiple email addresses in the TO: field, it will cause less of a delay.
Regarding the DevTools plugin, we created the plugin but have only released it here. We will add it to our site as a free download soon.
We remain at your service.
January 29, 2018 at 10:41 am in reply to: can 1 FormidablePro form submission cause two different PDF files to get filled #17759adminKeymasterYes. Create two field map layouts for the same form with the Attach To Email options to YES. The plugin will send ALL field map PDFs to ALL email notification actions for the form.
Refer to Formidable’s Email Notification support docs to send the email to the address of the person who submitted the form.
We remain at your service.
January 28, 2018 at 8:47 am in reply to: one form to complete multiple pdfs using conditional logic #17752adminKeymasterWe apologize, however, after re-reading this post, the conditional logic in the email actions will not limit which PDF’s are sent as attachments. You’ll need to use the [if] conditional statements in the email body to limit which PRO2PDF shortcode link is made visible in the email.
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adminKeymasterComplete this form if you need us to take a look at your site’s installation.
We remain at your service.
January 26, 2018 at 9:27 pm in reply to: 3-page form with 5 signatures timing out, on Submit 500 Internal Server Error #17743adminKeymasterAlso, we have installed a plugin called DevTools which allows admin to disable page breaks, fill forms with test data instantly, and cycle through all form styles. Here’s a video about the plugin, you may delete it if you do not find it useful.
We remain at your service.
January 26, 2018 at 9:23 pm in reply to: 3-page form with 5 signatures timing out, on Submit 500 Internal Server Error #17742adminKeymasterWe have tested the web form and did not experience any errors. However, there is a long delay when submit is clicked, we recommend using the shortcode in the email message and NOT attaching the PDF to the emails.
We have added the shortcode to the body of both email actions and disabled the attachment function. All is working quick and as expected.
We remain at your service.
January 26, 2018 at 12:49 pm in reply to: 3-page form with 5 signatures timing out, on Submit 500 Internal Server Error #17735adminKeymasterSure, we are happy to help… If possible, upload a copy of the PDF using this form, complete the login info if we are able to login to take a look, otherwise the login fields are not required.
We remain at your service.
adminKeymasterDelete all unused, test, and failed field map layouts and try saving the working field map layout again after selecting the “Name” field as the dataset name. If that does not work, remove the plugin and reinstall and try again.
Complete this form if you need us to take a look at your site’s installation.
We remain at your service.
adminKeymasterYes, a pre-made PDF form is required. You may use any Adobe Acrobat Form creator. PDFEscape.com is online and free. The plugin requirements are listed on the website here.
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adminKeymasterThis is an issue within the Formidable calculated fields, not PRO2PDF. You must remove the dollar sign “$” from the calculated field for the calculations to work.
Change: $([159]*2)+100
To: ([159]*2)+100And all will work as expected. We remain at your service.
Optionally, you can add the dollar signs to the PDF as static text, or add a calculated text hidden field to the Formidable form to combine the dollar sign with the other hidden field, you may also use the Formidable:Dynamic option under the “Webform Data Field ID” dropdown on the field map layout to combine the dollar sign and the field, and perform some field calculations.
NOTE: We strongly suggest minimizing the PDF file size as the current size of 7.5mb is too large and my cause timeout errors and slow down the site. PDFs should be no larger than 4mb, the less – the faster. Looking at your file, you’ll need to reduce the image sizes to make an impact on the size.
We remain at your service.
adminKeymasterIt would be easiest for us to find the issue if we login to your site. Complete this form if that is possible or if not, let us know and we’ll send you a list of questions to troubleshoot the issue.
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adminKeymasterIf possible, email the PDF form and a link or screenshot of the Formidable form and the field map layout showing the checkbox field mapping(s) to support AT formidablepro2pdf.com for assistance specific to your forms. Or, provide us with the details of your issue here.
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adminKeymasterReview this support thread and let us know if you have any further questions.
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adminKeymasterThanks for letting us know, we are working on this support request and will update you on this forum post as soon as we have more information.
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adminKeymasterThanks for letting us know, we are working on this support request and will update you as soon as we have more information.
We remain at your service.
adminKeymasterBe sure to watch this demo video. And take a look at the demo form and PDF merge that installs with the plugin. Let us know at which step you are having issues or questions.
Again, we remain at your service.
adminKeymasterSure, we can help here on the forum if you detail your questions, or you can complete the quote request form if you’d like us to consider working on your form(s).
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adminKeymasterYes, we can help you from here as we have temporarily paused the Fiverr work while we work on a new version of the plugin.
Complete this form for a rate to be sent to you.
We remain at your service.
adminKeymasterOur apologies for the issue with renewing your key, we’re looking into why this is occurring. In the meantime, please use one of the following manual renewal options:
1-Year = $31
2-Year = $59 Save 5%
3-Year = $84 Save 10%
5-Year = $116 Save 25%We remain at your service.
adminKeymasterCreate a Formidable view to display all entries, and add the PRO2PDF shortcode to the view, change dataset=”123″ to dataset=[id].
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adminKeymasterSounds like you may have a security plugin or conflict with another plugin. Try disabling all plugins except Formidable’s, remove and reinstall PRO2PDF and let us know the result.
Complete this form if we can troubleshoot the issue for you.
We remain at your service.
adminKeymasterIt’s in the demo video on the main page…
https://youtu.be/zOA-rGyv-jsLet us know if you need any further assistance as we remain at your service.
adminKeymasterIt’s in the demo video on the main page…
https://youtu.be/zOA-rGyv-jsLet us know if you need any further assistance as we remain at your service.
adminKeymasterYes, the dataset may be dynamic…
Change dataset=”123″ to dataset=[id]
We remain at your service.
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