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Viewing 25 posts - 1,051 through 1,075 (of 2,488 total)
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  • in reply to: Two pdfs attached to email #17529
    admin
    Keymaster

    There are unfinished, unused, abandoned, or non-working field map layout(s) for the same form that also have email attachment checked. Go through all other field map layouts for the same form and uncheck the email attachment option.

    Or better yet, delete all unused field map layouts by selecting the layout – scroll to the bottom of the layout and click “Delete Entire Field Map”.

    We remain at your service.

    in reply to: Hidden field is not mapping correctly #17528
    admin
    Keymaster

    There are no known issues with merging hidden fields to PDFs, we merge hidden fields daily in our own forms…

    If you are using conditional logic to hide the Dropdown field, that would cause the hidden field to be blank… other than that, the hidden field data should merge.

    Use this form if you are able to provide a link to the form, or create a PRO2PDF template of the merge, or access to the installation so that we may further investigate.

    We remain at your service.

    in reply to: Split Form Field Values into multiple fields in PDF #17525
    admin
    Keymaster

    There are no options in Formidable to split the values of a field, therefore there are no options in PRO2PDF. You would need to use javascript or PHP to split the values into hidden fields before saving the entry, then map the hidden fields to the PDF fields. We do not offer Javascript or PHP support.

    We remain at your service.

    in reply to: Checkbox 'add other' option questions #17520
    admin
    Keymaster

    Formidable’s “other option” will only work if you merge to a PDF text field, not to a PDF radio button because there’s is no way to ‘match’ random user’s input to a PDF radio button.

    The work-around is to use Formidable’s conditional logic to show/hide a Formidable Text Field and call it “other”. This will select the “other” PDF Radio Option and fill the PDF’s “other” text field.

    We remain at your service.

    in reply to: Receive 3 pdf blank when i submit the form #17503
    admin
    Keymaster

    There are unfinished, unused, abandoned, or non-working field map layout(s) for the same form that also have email attachment checked. Go through all other field map layouts for the same form and uncheck the email attachment option.

    Or better yet, delete all unused field map layouts by selecting the layout – scroll to the bottom of the layout and click “Delete Entire Field Map”.

    Use this form to provide login credentials if the issue is not resolved. We remain at your service.

    in reply to: How do i map radio bouton #17498
    admin
    Keymaster

    Take a look at this PDFEscape demo, make sure not only the field “Name” but also the “Value” matches EXACTLY.

    We remain at your service.

    in reply to: pre sales questions regarding number of pdfs #17493
    admin
    Keymaster

    Wordpress does not display PDF files, you can use the PRO2PDF shortcode(s) in the Formidable Form’s “On-Submit Message Box” and include the desired shortcode parameters to download or automatically display the PDF in a new browser tab, but not “on a WordPress page”.

    in reply to: pre sales questions regarding number of pdfs #17491
    admin
    Keymaster

    Click the words (links) in the above message above to be directed to the help pages on Formidable Form’s site.

    Here’s a link to compare the free & paid versions of Formidable Forms. You can contact Formidable’s outstanding support team here if you have any questions about their plugin.

    We remain at your service.

    in reply to: pre sales questions regarding number of pdfs #17489
    admin
    Keymaster

    We can also create the field map layouts for you, complete this form if our service is needed to provide a completed project.

    in reply to: pre sales questions regarding number of pdfs #17488
    admin
    Keymaster

    Create the Formidable form and field map layouts, then all will work the same as the example link.

    Let us know if you have any questions as you progress. We remain at your service.

    in reply to: pre sales questions regarding number of pdfs #17484
    admin
    Keymaster

    There are two options to combine fields;
    1 – Use a Formidable hidden field with the Text calculations field option to combine fields. This option does not have any formatting options.

    2 – Use PRO2PDF’s “Formidable: Dynamic” setting for the “Webform Data Field ID” dropdown, then add the field ID’s to the resulting text box. This option allows for simple formatting.

    Regarding one Formidable Form merging to several PDF forms;
    – Create a Field Map Layout for each PDF form. (Which creates PRO2PDF shortcodes for each.)
    – The layout=x parameter may be changed to be dynamic based on form responses, like layout=[123]. (Where field ID 123 may be a radio button using the ‘Separate values‘ option with values set to match layout IDs)
    – You may also use Formidable’s conditionals such as;
    [if 125 equals=”Yes”]layout=xx[/if 125]

    Let us know if you need further assistance by providing specifics about how you need the PDFs created and we will provide a more specific solution.

    We remain at your service.

    in reply to: plotting not visible field #17483
    admin
    Keymaster

    PRO2PDF is not effected by the Form’s conditional logic or field visibility setting. Our plugin simply merges whatever data is in the Formidable form fields to the PDF.

    All Formidable form fields are available to be mapped to the PDF using the Webform Data Field ID dropdown field on the PRO2PDF Export tab.

    EXAMPLE 1: If a Formidable form field is hidden with conditional logic, then Formidable deletes the contents of the field and no data will merge to the PDF.

    EXAMPLE 2: If a field is only visible to “Administrators” and has data, that data will merge to the PDF even if the current user is not an Administrator.

    Let us know if this answers your question, as we remain at your service.

    in reply to: pre sales questions regarding number of pdfs #17472
    admin
    Keymaster

    Click on these words… video example, or the words above…

    We remain at your service.

    in reply to: pre sales questions regarding number of pdfs #17470
    admin
    Keymaster

    Submit data to the Formidable form, create a new field map layout on the PRO2PDF Export tab as shown in the video example.

    Let us know if you need further assistance.

    in reply to: Limited sites activation #17467
    admin
    Keymaster

    The upgrade form is working correctly now. Thank you for notifying us of this issue.

    We remain at your service.

    in reply to: Limited sites activation #17466
    admin
    Keymaster

    Our apologies, the upgrade form should provide an option to upgrade, we are working on resolving the issue. In the meantime, you can use this link to manually upgrade for one full year from the day you complete this form.

    We remain at your service.

    in reply to: pre sales questions regarding number of pdfs #17464
    admin
    Keymaster

    Our plugin currently only works with Formidable Forms, with Formidable Forms you can link to many other plugins and services using the Zapier add-on plugin.

    Our new version will be compatible with many other plugins and is expected to be released March 2018.

    We remain at your service.

    in reply to: Limited sites activation #17463
    admin
    Keymaster

    Your account has been corrected, we apologize for the error, it appears you purchased the UNLIMITED SITES | 1 – FORM version but were assigned the UNLIMITED FORMS | 1 – SITE version.

    We remain at your service.

    in reply to: pre sales questions regarding number of pdfs #17458
    admin
    Keymaster

    Yes, correct.

    We remain at your service.

    in reply to: Accessible PDF #17455
    admin
    Keymaster

    When a fillable PDF form is uploaded to the PRO2PDF plugin, the PDF is saved in a folder on the server and is never edited by the plugin. When merging… the plugin makes a copy of the original and fills it with the form data – on demand – and the merged PDF is NOT saved on the server.

    Does that answer your question, if not please elaborate further.

    We remain at your service.

    in reply to: pre sales questions regarding number of pdfs #17453
    admin
    Keymaster

    You can use the free versions of Formidable and PRO2PDF for a basic demo.

    Yes, Formidable’s conditional shortcodes and conditional field logic may be used, see this support thread from yesterday which offers several methods of using both at the same time.

    We are unaware of a limit to how many users may use the plugin at any given time, this is likely a local server level concern.

    We remain at your serivce.

    in reply to: Help with a dynamic short code #17448
    admin
    Keymaster

    Glad it worked for you and always happy to help. Let us know if you need anything, as we remain at your service.

    in reply to: Help with a dynamic short code #17446
    admin
    Keymaster

    To extend the above functionality further, you could add a hidden calculated field to the form, we’ll call it [123]…
    . Set the calculated field to [A]+[B]

    Then, for your PRO2PDF shortcode…
    . layout=[123]

    And then you could use Formidable’s conditional shortcode to create or not create the PDF merge link…

    [if 123 greater_than=0][formidable-download form="abcde" dataset=[id] layout=[123]][/if 123]

    We remain at your service.

    in reply to: Help with a dynamic short code #17445
    admin
    Keymaster

    Hi!

    Okay so, you have too many variables for Formidable’s shortcode Conditions, so you’ll need to use some form level conditional logic.

    Add two fields to your form, make them visible to “Administrators” so users wont see them.
    Set the default values of the fields to 53 & 54 respectfully.
    . For field 53, set conditional logic to be “SHOW this field if ALL of the following match:
    – A is less than 11
    – B is less than 11
    . For field 54, set conditional logic to be “SHOW this field if ALL of the following match:
    – A is less than 11
    – B is greater than 10
    – B is less than 21

    Then, for your PRO2PDF shortcode…
    . layout=[A][B]

    Which ever field matches it’s conditional logic will be visible to administrators (hidden to users) and the other field will be blank so your layout will result in layout=53 or layout=54.

    We remain at your service.

    in reply to: pre sales questions regarding number of pdfs #17442
    admin
    Keymaster

    Yes, the Formidable ‘user registration’ plugin allows access to the WooCommerce user data.

    We remain at your service.

Viewing 25 posts - 1,051 through 1,075 (of 2,488 total)