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Viewing 25 posts - 1,176 through 1,200 (of 2,488 total)
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  • in reply to: Split: Can't acccess Account : Urgent #16883
    admin
    Keymaster

    What is your PRO2PDF plugin order number?

    We remain at your service.

    in reply to: my activation code is not working #16881
    admin
    Keymaster

    It appears our hosting provider was experiencing a network conductivity issue earlier today, please confirm the issue still exists, if so, provide us with your order ID and a screenshot of the error you are experiencing.

    We remain at your service.

    in reply to: activation code #16880
    admin
    Keymaster

    The activation email has been resent to the address on file maher@l****n.com Send an email to support AT formidablepro2pdf DOT com if you do not receive the activation code.

    We remain at your service.

    in reply to: Was working great – all of sudden not #16872
    admin
    Keymaster

    Complete this form if we are able to login and take a look. If not possible, then try creating another merge with a different form and different PDF, if it works, there is something wrong with the Your_Certificate.PDF or field map layout. If it doesn’t work, there is an issue with the plugin’s installation. Let us know the result so we can provide further troubleshooting suggestions.

    We remain at your service.

    in reply to: how do i edit a field map #16870
    admin
    Keymaster

    Yes, we will notify all users when the new version is ready and all current user’s plans will work with the new version.

    Yes, it is our intent for the new version to work with existing field map layouts by converting them to the new version’s method.

    Alpha is an in-house testing version, beta is a user testing version. Both are prior to a final release. We will ask experienced users and fellow developers to help with the beta testing.

    We remain at your service.

    in reply to: how do i edit a field map #16868
    admin
    Keymaster

    Large field maps do take a long time to load. When the field maps load, the plugin re-scans all Formidable and PDF form fields for any changes.

    There is currently no way to speed up the loading of the field map layouts. However, we have created a new version of the plugin which will instantly load field map layouts. We expect to have the Alpha version by the end of October and the Beta version the first quarter of 2018.

    We remain at your service.

    admin
    Keymaster

    Yes, the paid versions of both the Formidable Forms plugin and this plugin will provide users with the customized PDF you’ve described above.

    Let us know if you need any assistance, as we remain at your service.

    in reply to: Automatic generation of multipages PDF from a single entry #16849
    admin
    Keymaster

    Yes, using Formidable Forms together with the PRO2PDF plugin will accomplish the desired result.

    To create the desired functionality we would add 25 hidden fields to the Formidable form and use Formidable’s calculated field functionality to auto-number the hidden fields, then map the hidden fields to the PDF form.

    We do not have an example, however, we could create a basic template for you, if needed. Use this form to request a quote.

    Yes, the resulting PDF may be emailed as an attachment when the user submits the form.

    We remain at your service.

    in reply to: Download shortcode #16845
    admin
    Keymaster

    Spaces work in the shortcode when you use quotes like this…

    [formidable-download form="s02up" dataset="123" layout="1000" title="Test The Title"]

    in reply to: Question #16833
    admin
    Keymaster

    Here’s the demo video.

    How to Create a Field Map Layout…

    1. Create a PDF form. It’s best to name the fields the same as the Formidable Fields Name or Keys
    2. Check the “Enable automated layout creation for new field maps” option on the SETTINGS tab.
    3. Upload the PDF to the plugin as shown on the demo video.
    4. From the EXPORT tab, enter a name into the “Name of Field Map (will be used as default filename):” field
    5. Select your PDF form in the “Select PDF file to work with:” dropdown field.
    6. Select your Formidable Form in the “Select Form to work with:” dropdown field.
    7. Click the “Create Field Map Layout” button.

    That’s the basics, check our documentation for field specific issues, or search the FAQ for terms or issues.

    Let us know if you get stuck or need further direction.

    We remain at your service.

    in reply to: Download link doesn't work #16828
    admin
    Keymaster

    Please proivide a shortcut to the page with the form.

    Please do not post full error messages here as the text is too long and not helpful.

    We remain at your service.

    in reply to: Download shortcode #16824
    admin
    Keymaster

    Use title=’this or that’

    We remain at your service.

    in reply to: PDFtk #16822
    admin
    Keymaster

    PDFtk is NOT required it’s optional. If you do not have PDFtk on your server the plugin will work by DESELECTING the “Use Local PDFtk” option found on the plugin’s SETTINGS tab.

    Otherwise, you’ll need to ask your hosting provider for assistance with installing PDFtk.

    We remain at your service.

    in reply to: Bug in the field map designer #16820
    admin
    Keymaster

    We are not clear on the issue you are experiencing, use this form if it is possible for us to login to your installation or provide screenshots of the issue(s) you are having.

    We remain at your service.

    in reply to: Previews in the Field Map Designer #16817
    admin
    Keymaster

    The preview issue was a bug in the plugin that has been resolved in the latest plugin update this morning. Update your plugin to fix the issue.

    We remain at your service.

    in reply to: Previews in the Field Map Designer #16814
    admin
    Keymaster

    If you do not have PDFtk on your server then simply uncheck the Enable local PDFTK option on the SETTINGS tab and the plugin will use our PDFtk server.

    We remain at your service.

    in reply to: Display download link in view on a page #16812
    admin
    Keymaster

    Change the redirect url currentid=12708 to currentid=[id]

    So, the redirect url should be:https://forsikringsportalen.no/kvittering-flyttemelding-privatperson/?currentid=[id]

    in reply to: Checkboxes in pdf file not detected #16808
    admin
    Keymaster

    If possible, email a link to the webform and the PDF as an attachment to support AT formidablePRO2PDF DOT com so we may provide assistance specific to your forms. Or, you can use this online form.

    If not possible, then send a screenshot of the PDF field’s name setting, export value setting, and the Formidable Form field, “selected” in the design mode.

    We remain at your service.

    in reply to: Download link doesn't work #16804
    admin
    Keymaster

    We will need FTP access to find what is causing the issue. Please use this form to provide additional credentials.

    We remain at your service.

    in reply to: Previews in the Field Map Designer #16802
    admin
    Keymaster

    We are checking into this issue and will reply as soon as we find the cause.

    We remain at your service.

    in reply to: Checkboxes in pdf file not detected #16801
    admin
    Keymaster

    If the Formidable is a radio button then the related PDF fields should all have the same name but PDF fields Export Values should match each of the Formidable radio button options.

    If the PDF fields are named the same as the Formidable field name or key then the plugin will automatically map the fields, if the name/key does not match, you must manually map the one Formidable field to the one PDF field name/key.

    We remain at your service.

    in reply to: Download link doesn't work #16797
    admin
    Keymaster

    Use the Templates tab to export each of your field map layouts, then remove and reinstall the PRO2PDF plugin. Then, use the Templates tab again to import the field map layout templates.

    Let us know if that fixes all isues you are experiencing.

    We remain at your service

    in reply to: Post-Sale #16791
    admin
    Keymaster

    You are able to mix the site/forms count (i.e. 5 sites/6 forms) for a total of 11 by asking us to make a change for you. How many sites/forms do you want and what is your order number?

    We remain at your service.

    admin
    Keymaster

    You may add Formidable Views to your field map layout by selecting “FORMIDABLE: DYNAMIC” from the “Webform Data Field ID” dropdown in the field map layout.

    Or, you can create a new form that imports the required data from another form using Formidable’s Get Value from Entries shortcode then create the field map layout to map your PDF.

    Let us know if you need assistance specific to achieving your goal.

    We remain at your service.

    in reply to: conditional form population #16781
    admin
    Keymaster

    The easiest solution is for the email to have links for you to download the applications that have been selected.
    In order to attach the selected applications, you’d need to create a different form for each application and have the user complete and submit them separately, which could be made to appear seamless by changing the SUBMIT button text to NEXT>, but is a lot more work to setup.

    We remain at your service.

Viewing 25 posts - 1,176 through 1,200 (of 2,488 total)