Forum Replies Created
-
Posts
-
Currently, our plugin works exclusively with Formidable Forms. Our new version will work with many other plugins but it’s not expected to be released until the first quarter of 2018.
We remain at your service.
Yes, you can use the checkboxes and Formidable’s conditional logic to determine which of the plugin’s shortcodes are presented for a download link on a page, post or the body of an email. However, sending PDF’s by email may be a little more difficult to accomplish, we would need to know the complete workflow to determine if PDF attachments would be possible.
We remain at your service.
For accent characters, use the “UNICODE” language option on the field map layout.
There are no ‘forever’ licenses, however, you can purchase multiple years at a discounted rate upon request. Let us know how many years you would like to purchase and we’ll send you a custom link for payment.
We remain at your service.
Test troubleshoot, try disabling all plugins except Formidable plugins and test again, if it works, add the plugins back one at a time, then test to see which is causing the issue. Let us know the result.
We remain at your service.
This is not something we have seen in the past. Confirm that your installation has worked in the past and this is a new issue? What has changed that could have caused a change?
Complete this form if we can login to your installation to investigate the issue, otherwise, send a screenshot of the Export Tab showing the entire field map layout and a link to the web form that provides the download link.
We remain at your service.
We are not clear on the issue you are experiencing, if possible, complete this form if we are able to login to take a look at your installation. If not, send a screenshots of the Export Tab with the “Select the form to export data from:” field dropped down to show what is in the list and the “Select Form to work with:” dropped down to show what’s in the list.
We remain at your service.
Your receipt was emailed to the account’s email address.
We remain at your service.
Thank you for renewing, we see a renewal was processed after this request was sent, let us know if assistance is still required.
We remain at your service.
Thank you for reporting this bug, we found it, update the plugin to resolve the issue.
We remain at your service.
Increase the PDF field’s font size and set the flatten option to YES on the field map layout.
Let us know if you still experience any issues. We remain at your service.
Use the “REPEATABLE (separate fields)” instructions on this page or let us know if you are not using Formidable’s REPEATABLE section.
We remain at your service.
1)
Based on your request, it appears you have been able to setup field map layouts so you can see forms in the “Select the form to export data from:” dropdown, but now you are unable to see one paticular form – is that correct? What happens if you add another test form, can you see that form? If yes, try changing the name of the form or duplicate the form and let us know if you can see the duplicate.2)
To delete previous field map layouts, from the Export Tab… select the layout from the “Field Map to use:” dropdown and click the “Delete Entire Field Map” button at the bottom of the field map layout.3)
Please elaborate on your last question: “I am unable to do anything is the “format” column, I thought the form image would look similar to the on in the image but it does not – is that section a change to the plug-in?”We remain at your service.
What is your order number, and what issue are you having with the login?
We remain at your service.
We have seen this happen when no data is entered into the “Name of Field Map (will be used as default filename):” field when the field map layout is created.
To fix, select the blank named field map layout from the “Field Map to use:” dropdown field, then enter a name into the “Name of Field Map (will be used as default filename):” field and click the “Save Field Map” button at the bottom of the field map layout.
If this does not solve the issue, send a screenshot of the field map layout with the blank field map selected in the “Field Map to use:” dropdown field to support AT formidablepro2pdf DOT com, or complete this form to have us take a look at your installation.
We remain at your service.
This happens when you have test, abandoned, or failed field map layouts for the same form. To fix, delete all unused field map layouts or at least change the Email Attachments setting to NO.
We remain at your service.
Where are you placing the shortcode? If it’s in the form’s On Submit Message Box or the body of the email action or a Formidable view, the shortcode is correct. If you are using the shortcode on a page or post, you’ll need to create a view and place the view’s shortcode in the page or post.
Let us know where the shortcode is or fill out this form if you’d like us to login and take a look.
We remain at your service.
We are not able to display a PDF on a WP page, we can only open the PDF in a browser. As a work-around, we make a Formidable View that looks like the PDF, then add the accept/reject/edit functionality to the view.
We remain at your service.
For multisite installs, each sub-site must activate the plugin and the network plugin must be deactivated. With this configuration the Activated Forms tab should only show the sub-site’s forms, not all forms.
We remain at your service.
In this case you may need to export the PRO2PDF template(s), remove and reinstall the plugin, then import the PRO2PDF template.
We remain at your service.
In this case you may need to export the PRO2PDF template(s), remove and reinstall the plugin, then import the PRO2PDF template.
We remain at your service.
What is your order number (not the activation key)?
Did you login to your account on our site and disable the current site?
We remain at your service.
We do not understand the issue or your request. Please explain in more detail.
We remain at your service.
Migrate the site, all will work as expected with the free version. Let us know if you have any issues.
We remain at your service.