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Not all PDFs work in PRO2PDF. Only pdfs that are compatible with Adobe Acrobat.
. What program (or app) was the PDF created in?
. What is the file size of the original PDF Form?
. How many fields are in the Formidable Form?Optionally, you can forward the PDF form to support@formidablepro2pdf.com for us to take a look.
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By default, merged PDFs are visible to all users. If your user can see the form’s On-Submit Message, then the user will also see the link to download the merged PDF form when the PRO2PDF shortcode is used inside the On-Submit Message Box.
Viewing PDFs may be limited by user roles and/or specific user IDs by setting the “Allow downloads only for roles:” and “Allow downloads only for user IDs:” options on the field map layout.
If users are redirected to a page or post – and you are not using the form’s On-Submit Message – follow these instructions to place the PRO2PDF shortcode inside a Formidable View and then place the view’s shortcode on the page or post.
Let us know if you have more questions.
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If all has been working and now has issues, it’s likely due to server updates to PHP and/or a change to one or more PHP settings.
The following PHP settings are recommended to minimize timeout errors;
max_execution_time = 600
max_input_time = 600
max_input_vars = 4000
memory_limit = 512M
post_max_size = 256M
session.gc_maxlifetime = 1440We remain at your service.
PRO2PDF does not have a limit to the number of fields that may be mapped. The only limits are in your server’s PHP settings.
We have not tested any PDF forms with more than 700 fields. For that number, we recommend the following settings.
max_execution_time = 600
max_input_time = 600
max_input_vars = 4000
memory_limit = 512M
post_max_size = 256M
session.gc_maxlifetime = 1440Feel free to adjust your server’s settings to maximize the wait time to merge as many fields as possible.
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For faster support, use this form to provide login credentials.
Otherwise, upload the following to this form;
– Screenshot of the Formidable Checkbox on the form’s design page.
– Screenshot of the PRO2PDF field map layout showing the mapped checkbox field
– The original PDF form, or screenshot of the Checkbox’s “Export Value” field in the PDF.We remain at your service.
Sounds like you are trying to use the shortcode directly on a page or post, rather than inside the Formidable Form’s On Submit Message Box.
Where is the shortcode? Use this form to provide a screenshot of where the shortcode is located. If the shortcode is NOT inside the On Submit Message Box, then you’ll need to place the shortcode inside a Formidable View and then add the view to the page or post.
Optionally, we can log in to take a look at your setup if you complete this form.
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Change the shortcode to:
[formidable-download form="generatorwizytwek" dataset=[id] layout="1008" download="auto"]We remain at your service
Confirm that you have on Formdiable Form with 5000 fields in the single form?
If so, explain to us how are you editing the Formidable form? The Formidale form editor is a known memory hog that has issues with extra-large forms.
You’d just have to test it, but my guess is that you will need to increase a lot of PHP settings. These are the settings we normally suggest for large forms.
max_execution_time = 600
max_input_time = 600
max_input_vars = 4000
memory_limit = 512M
post_max_size = 256M
session.gc_maxlifetime = 1440However, I doubt these settings would be sufficient to complete a form with 5000 merged fields. If the plugin does not currently work for your needs, we will not be able to expand the functionality.
Again, we’ve never seen a form larger than the one we have tested. And checking that form today, it’s still extremely slow to edit in Formidable Forms due to the size…
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1. It may be possible to map more, however, we have not tested any forms which have over 700 fields.
2. Yes, but not with images.
3. Yes, installing PDFtk is required for the intranet version.
4. No. We are supporting the current functionality however, no longer adding functionality to PRO2PDF.
5. No. We are supporting the current functionality however, no longer adding functionality to PRO2PDF.
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We replied to your original request but have not heard back from you with any specifics about the issue.
Check and only reply to the original thread for faster support.
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We replied to your original request but have not heard back from you with any specifics about the issue.
Check and only reply to the original thread for faster support.
We remain at your service.
Change the shortcode’s dataset=[xxx] parameter to dataset=[id]
Reply with a copy/paste of the shortcode if you are still having issues so we may review the settings.
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PRO2PDF does not compress PDFs.
What is the size of the original PDF and what is the size of an exported PDF?
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PRO2PDF does not compress PDFs. Can you explain exactly what is happening?
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Sure, we can help.
Complete this form if you would like us to log in and take a look or provide answers to the questions below to begin troubleshooting the issue.
– Explain exactly when “datasets inst loading”.
What happens when you try?
Any errors?
– What happens when you EXPORT the PDF from the Plugin’s EXPORT tab?We remain at your service.
The license key expired on January 6, 2022 with renewal emails sent to the email on the account.
To renew, log in here and click the Renewal link. As a courtesy, we have activated the account for three days to allow time to renew.
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The license key upgrade is complete, thank you for using PRO2PDF. You may use the key on an unlimited number of sites and forms.
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Same link as above, complete this form to provide login credentials.
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Sounds like you need to set the merge field’s FORMAT dropdown to “Repeatable (separate fields)”, see here.
If the format is set to Repeatable (separate fields) and still not working, it may be necessary for us to log in and take a look at your installation. Complete this form if possible.
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We are not clear on your question. Review this support post and let us know exactly where you are having trouble.
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This issue is commonly associated with an SMTP plugin conflict. To test, disable the SMTP plugin and test the form.
If you are not using an SMTP plugin, then create a test form and test PDF template (not the same PDF) to see if the issue is limited to one form or a sitewide issue.
If the test form works, the issue may have to do with the PDF document, please send a copy to support AT formidablepro2pdf.com
If the issue is sitewide, we would need to log in and troubleshoot the issue, please use this form to provide credentials.
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Update FormidablePRO2PDF to the latest version.
If the plugin’s latest version still has an error then it would be easiest for us to login to your site to troubleshoot the issue. We may also need FTP crendentials. Please complete this form if possible.
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We are unable to log in with the provided credentials. wp-admin has been disable and the credentials are not valid using the site login.
Please advise by email to support @ formidablepro2pdf.com.
Additionally – our direct email to you was returned with the following error. Please add us to your email whitelist.
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Your upgrade to your existing key is complete. Thank you for using PRO2PDF!
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This is not an error we have seen in the past and may be limited to your specific template.
Do you have more than one active field map layout?
If yes, do they all have the same error?
If no check…
From PRO2PDF=>EXPORT(select Field Map to Use)=>FIELD MAP DESIGNER=>FORMAT(check each field for incorrect selection)If yes, or you have only one layout, may we take a look at the layout?
You can EXPORT and UPLOAD to this form or provide login credentials and we’ll find the issue.We remain at your service.