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adminKeymaster
Sure, enter the key into the new installation and all should work. If not, you’ll need to login to your account on our site and disable the current site, then enter your key in the new installation and all will work.
Let us know if you have any issues. We remain at your service.
adminKeymasterFrom the plugin’s Export tab, select the Form, then the Field Map Layout, then click the “Delete Entire Field Map” button located below the field mappings.
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adminKeymasterPRO2PDF will only fill-in a PDF form, it will not create pages or create/delete sections of a page. As a work-around we have created additional versions of a PDF form which are changed dynamically based on how much data is entered into the Formidable Form.
For instance, if a form could have 1 to 5 entries in a repeatable section, we would map 5 PDF forms (1 with one entry, 1 with two entries, 1 with three entries, etc…) Then dynamically create the PRO2PDF shortcode based on the number of repeatable entries.
We realize this is an industry-wide issue and our future version of PRO2PDF (called e2PDF) will create pages or create/delete sections of a page. We expect to have a beta version ready by sometime in November.
We remain at your service.
adminKeymasterWe replied to this support thread…
adminKeymasterThank you for letting us know about the lost password email not be received, we are checking into the issue.
As requested, a manual email has been sent to gbidd**@power**.***
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August 28, 2017 at 8:26 pm in reply to: Problems reactivating free version after problems during update process #16575adminKeymasterIf not possible, try disabling all plugins except Formidable Forms and then reinstall and activate PRO2PDF.
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August 28, 2017 at 8:15 pm in reply to: Problems reactivating free version after problems during update process #16574adminKeymasterThis is not an issue we have seen or experienced in the past, complete this form if it is possible for us to login and troubleshoot your installation.
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adminKeymasterIt appears you renewed for $15 and also purchased an upgrade from 2 forms to 10 forms, which cost $10. Would you like the $10 refunded and a downgrade to 2 forms?
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adminKeymasterOur apologies, however, your email was not received. Please resend to support AT formidablepro2pdf DOT com and we’ll immediately work on the field map layout.
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adminKeymasterYou may use one or more Formidable Form Field Shortcodes and/or static text in the Field Map Layout’s “PDF file name in e-mails:” field.
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adminKeymasterWe do not offer PHP support, please provide more detailed information if you would like our assistance.
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adminKeymasterWe are not able to provide PHP support, however, we are willing to help with your project, please provide more detailed information.
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adminKeymasterUse Formidable’s Lookup fields to accomplish your requirements. Or, after the user selects the dropdown choice and clicks submit, open a form with the selected data.
If you require more assistance, please provide more detailed information.
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adminKeymasterPaypal will take a credit card without creating an account. Let us know if that option is not possible for you and we will provide an alternative.
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adminKeymasterThe PDF not attaching is likely due to a non-working field map layout for the same form that is set to send an attachment. Delete any unused field map layouts or change the attachment option.
The email’s HTML issue is one the great support team at Formidable Forms. Check this post and go from there… Why is there HTML showing in my email?
Let us know if the attachment issue is resolved. We remain at your service.
adminKeymasterComplete this form if you want us to login and take a look to find & fix the issue quickly. Or, send us a screenshot of the shortcode and where it’s located to begin troubleshooting the issue.
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adminKeymasterdataset=[4600] would refer to a field ID #4600 in the form.
dataset=[id] results in the current entry ID when used in a Formidable Email Action, View, or On Submit Message Box.
Where is your shortcode located, and what is the result of the shortcode that the user is seeing?
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adminKeymasterWhat is happening when you use the “Address” option on the format dropdown located on the field map layout?
The zip code question is one for the outstanding support team at Formidable Forms. Let us know if you have a question about the field map layout or merging to PDF.
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adminKeymasterYes, PRO2PDF will work for your project. Attach the PDF form and any additional job specifics to this form so we may provide a cost to complete the work.
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August 19, 2017 at 9:32 am in reply to: Radio Button and Signature Plugin not working the way it is #16486adminKeymasterGlad you were able to make everything work. Regarding the email field, you can enter the email field into the Email Action’s TO: or CC: or BCC: field to send the email and attachment to the user.
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August 19, 2017 at 1:50 am in reply to: Radio Button and Signature Plugin not working the way it is #16482adminKeymasterTake a look at this PDFEscape demo, make sure not only the field “Name” but also the “Value” matches EXACTLY.
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August 19, 2017 at 1:44 am in reply to: Radio Button and Signature Plugin not working the way it is #16481adminKeymasterTo troubleshoot the signature plugin yourself, enable WP’s 2017 theme and disable all plugins except Formidable Forms, signature plugin, and PRO2PDF then test the signature. If it works, add the theme and plugins one at a time and test until you find the conflict. If the signature still does not work, we would need to debug the plugin on your server.
We remain at your service.
August 19, 2017 at 1:39 am in reply to: Radio Button and Signature Plugin not working the way it is #16480adminKeymasterWe did not receive your email, please upload the PDF using this form.
Regarding the signature, we would need to login to your installation to troubleshoot the issue as there are no outstanding issues with using the signature plugin. Login support request
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August 19, 2017 at 1:01 am in reply to: Radio Button and Signature Plugin not working the way it is #16478adminKeymasterRegarding the Radio Button. Sounds like the PDF Radio Button “Option Value” does not match the Formidable Radio Button Option Value. Send a copy of the PDF and a screenshot of the Formidable Radio Button to support @ formidablepro2pdf DOT com for further evaluation.
Regarding the signature, sounds like you may be using Local PDFtk, if so, signatures and images will not merge. If not, make sure the “Signature” format is selected in the field map layout, if it is selected, then we may need to take a look at your installation, if possible, please complete this form.
We remain at your service.
adminKeymasterOur plugin is an add-on to Formidable Forms. You must install the Formidable Forms plugin to use PRO2PDF.
We remain at your service.
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