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adminKeymaster
Your 30-day license key was emailed to you after your $2 purchase, then your account was upgraded to a one year subscription after you purchased the $13 upgrade. You should not be ‘waiting’ for anything at this point.
We will resent the activation key to your email on file (john@forte*****sign.com.**). Check your spam folder and let us know if the activation key has been received.
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adminKeymasterWe made a server change today which allows the PDF to remain editable with Hebrew (and other languages) characters.
Let us know if you have having any issues.
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adminKeymasterYes, we are more than happy to assist.
Email the PDF form and a link to the Formidable Form to support AT formidablepro2pdf DOT com for further assistance.
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adminKeymasterThe only way to “attach” a PDF from a different form is to add hidden fields to FORM B that are populated by using Formidable’s “Get Value from Entries” shortcode. Then create a field map layout from FORM B to merge to the FORM A PDF…
Alternatively, you can place a link in FORM B’s email message to FORM A’s PDF, which is much easier.
Let us know if you need more assistance with these options.
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adminKeymasterWe are currently working on this request. Are you able to email your API Key to support AT formidablepro2pdf DOT com?
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adminKeymasterSure, what is your order number?
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adminKeymasterCheck the field map layouts to see if the non-working attachments have more than one field map layout, if they do, delete the extra field map layouts or deselect the “Attach” option.
If there are no additional layouts, let us know if the PDFs are generating from the plugin’s Export tab without error. If they are, we may need to take a look at the installation, complete this form if possible.
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adminKeymasteradminKeymasterIt appears your subscription expired and was renewed after this support message. Let us know if there are any further issues.
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adminKeymasterBy Tuesday we should know.
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adminKeymasterWe are a third-party add-on to the Formidable Forms plugin. You MUST install the Formidable Forms plugin to use this PRO2PDF plugin.
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adminKeymasterWe will investigate Hebrew letters and update you soon.
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adminKeymasterThis is a question for the great support team at Formidable Forms. This forum only supports the PRO2PDF plugin.
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adminKeymasterThe option is on the plugin’s “EXPORT TAB” just below the “Attach file to Email notifications” option, labeled “Language support:”.
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adminKeymasterOur apologies, it appears our response by email did not reach our server and was not forwarded to you… Here’s the response we sent on July 19 at 9:52am….
“If you have more than one field map layout for a Formidable form, you must deselect the email option on all non-working field map layouts, also it would be better to delete all abandoned layouts.
Let us know if you are not receiving the PDF after the above has been confirmed. We remain at your service.”
August 1, 2017 at 5:19 pm in reply to: Support – Problems when I use dropdown "multiple selection" #16183adminKeymasterAh yes, the issue is only resolved for multiselect fields in repeatable sections, we will fix the multiselect issue with regular dropdown fields and update you again when the fix is ready for download.
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August 1, 2017 at 5:15 pm in reply to: Support – Problems when I use dropdown "multiple selection" #16182adminKeymasterDid you update the plugin to the latest version?
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adminKeymasterIt appears the site’s unique ID was replaced on 2017-07-27 at 14:51:58 which caused the issue, which is now resolved.
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August 1, 2017 at 1:47 pm in reply to: Support – Problems when I use dropdown "multiple selection" #16178adminKeymasterWe have release an update which addresses the issue, please update the PRO2PDF plugin to correct the dropdown field’s multiselect merge.
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adminKeymasterSure, we can likely help. Use this form to submit your support request.
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adminKeymasterWe offer a $10 add-on plugin to save the PDF in a folder on local web server. Other than sending by email, we do not offer any other PDF saving method. Microsoft Outlook may offer some additional email and attachment handling automation.
Legality of Formidable’s e-signature is dependent on your industry standards. We use it combined with the IP and email addresses in the insurance industry for legal acceptance. Formidable Forms answered the question about their signature plugin this way.
August 1, 2017 at 8:59 am in reply to: Support – Problems when I use dropdown "multiple selection" #16172adminKeymasterFor repeatable sections, you must use one of the two repeatable format options located in the “Format” dropdown on the field map layout.
For multiple selection functionality, there appears to be a bug, we will work on this and update you soon. Thank you for the support request.
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adminKeymasterNot directly, however, you may add Formidable Views by selecting “FORMIDABLE: DYNAMIC” from the “Webform Data Field ID” dropdown in the field map layout. Or, create a new form that imports the required data from various datasets using Formidable’s Get Value from Entries shortcode then create the field map layout to map your PDF.
Let us know if you need assistance specific to achieving your goal.
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adminKeymasterSure, we can help but we need more specific information about what you are trying to accomplish.
BTW, a calculated text field has nothing to do with numbers, it’s specifically for combining text fields.
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