admin

Forum Replies Created

Viewing 25 posts - 1,301 through 1,325 (of 2,488 total)
  • Author
    Posts
  • in reply to: License type #16158
    admin
    Keymaster

    Updates will not cease. All licenses with the exception of the Intranet Version are the subscriptions required for the extended functionality.

    We remain at your service.

    in reply to: License Issue #16115
    admin
    Keymaster

    We replied by email yesterday at 5:22 p.m.PST with a work-around and example merge to your username @kritiwsi************.com.

    The reply included…

    We have found a work-around but have not found the cause of the issue. Our senior developer is not available until Monday, so we have added an additional site to your license and all is working as expected. Our senior developer will need to look at the server on Monday to determine the cause and final solution.

    Here’s an example merge.

    We remain at your service.

    in reply to: License Issue #16101
    admin
    Keymaster

    All seems okay with the account on our server, it’s possible the error message is not reporting correctly and there’s actually an issue with the merge, not the license. Complete this form if you are able to provide access to the site.

    If not, let us know the following;
    . How many forms are linked to field map layouts on the site?
    . Have you tested all field map layouts on the site with the same error result?
    . If there is only one form/layout, email the Formidable Form Export .xml and PDF files to support AT formidablepro2pdf DOT com for further evaluation.

    We remain at your service.

    in reply to: License Issue #16095
    admin
    Keymaster

    What issue are you finding when you attempt to enter a support request in any other forum? We’ve tested each without issue… http://www.formidablepro2pdf.com/support/

    We remain at your service.

    in reply to: License Issue #16094
    admin
    Keymaster

    What is your PRO2PDF order number?

    We remain at your service.

    in reply to: Doesn't work #16088
    admin
    Keymaster

    Complete this form if you’d like us to login to your server and take a look. Or, email the PDF and the Formidable Form Export .XML file to support AT formidablepro2pdf DOT com for further evaluation.

    We remain at your service.

    in reply to: Mapping multiple form fields to one field on the PDF #16086
    admin
    Keymaster

    One solution would be to use add a hidden “Text Calculation Field” to your form to add the various fields to just one field, then map the PDF to the hidden field. Let us know if the solution will work for this situation.

    We remain at your service.

    in reply to: License Conflict Issue #16073
    admin
    Keymaster

    What is your order number?

    We remain at your service.

    in reply to: Open_basedir restriction warning #16068
    admin
    Keymaster

    Try adding this line to wp-config.php after: define(‘WP_DEBUG’, false);

    putenv(‘TMPDIR=/tmp/upload’);

    We remain at your service.

    in reply to: No activated forms – Activation not possible #16051
    admin
    Keymaster

    Have you fix the issue?

    We remain at your service.

    admin
    Keymaster

    For Korean text in PDFs, change the “Language support” setting for each field map layout to Unicode.

    For exporting CSV files, submit a support request with the great support team at Formidable Forms.

    We remain at your service.

    in reply to: Hide password in email notification #16044
    admin
    Keymaster

    Use the “PDF password” setting on the Field Map Layout to avoid the URL method.

    We remain at your service.

    in reply to: Hide password in email notification #16042
    admin
    Keymaster

    Add a hidden field to the form and then reference the field ID in the shortcode (password=[123] where 123 is a hidden field in your form)

    Also, looks like there is a duplicate parameter and a space missing before ‘label’ in your shortcode… (layout=”1006″label=0)

    in reply to: Regarding plugin features #16041
    admin
    Keymaster

    Formidable Forms supports various payment gateways, take a look at their Add-Ons Plugin page here: https://formidableforms.com/add-ons/.

    PRO2PDF documents can be made available by user role or by link on a secure/protected page.

    Our trial version of PRO2PDF with all features unlocked is available here.

    We remain at your service.

    in reply to: Split: Signature not Inserting into PDF #16038
    admin
    Keymaster

    Para juntar las firmas es requerido tener la version pagada del programa.

    Paid version is required. Buy Now.

    in reply to: No activated forms – Activation not possible #16034
    admin
    Keymaster

    What is your PRO2PDF order number?

    We remain at your service.

    in reply to: Split: Signature not Inserting into PDF #15992
    admin
    Keymaster

    Paid version is required. Purchase here.

    Para juntar las firmas es requerido tener la version pagada del programa.

    in reply to: Split: Signature not Inserting into PDF #15982
    admin
    Keymaster

    This support request has been moved to this new thread…

    in reply to: Split: Signature not Inserting into PDF #15974
    admin
    Keymaster

    The paid version of the plugin is required to merge signatures and images.

    Select “Signature” from the Format dropdown on the field map layout.

    We remain at your service.

    in reply to: Split: Signature not Inserting into PDF #15968
    admin
    Keymaster

    The server must have internet access to merge signatures. Local or intranet installs will not merge signatures or images.

    We remain at your service.

    in reply to: PDF File Direct to Spam Message #15966
    admin
    Keymaster

    That will be an issue with your email, hosting, and/or domain. Try using a SMTP plugin rather than WP to send your site’s emails.

    We remain at your service.

    in reply to: Split: Signature not Inserting into PDF #15954
    admin
    Keymaster

    If you tried everything in this support thread then we may need to take a look at your installation to find the issue. Complete this form to provide access, or send a screenshot of the complete field map layout with the form, dataset, and layout selected, and a screenshot of the Formidable entries page showing the signature.

    We remain at your service.

    in reply to: Payment locked #15950
    admin
    Keymaster

    We’ve tested the no account paypal method and all worked as expected. Try a different browser, make sure the address matches the credit card billing info, and if you are still experiencing an issue, then make a direct payment to support AT formidablepro2pdf DOT com and send us an email with your contact info to setup an account manually.

    We remain at your service.

    in reply to: 2nd Form Failed to load PDF? #15948
    admin
    Keymaster

    Confirm the PDF file name does not contain any special characters, commas, or periods and upload to PRO2PDF again. Also, make sure the PDF is not more than 6MB.

    If you are still experiencing an issue, then complete this form so we may take a look at your installation, or email the PDF to support AT formidablepro2pdf DOT com.

    We remain at your service.

    admin
    Keymaster

    Formidable signature is an add-on plugin offered by Formidable Forms.

    We remain at your service.

Viewing 25 posts - 1,301 through 1,325 (of 2,488 total)