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Is the form in DRAFT mode? Do any forms appear in the “Select form to export data from” dropdown? Are you able provide access to the site?
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Sounds like the filename may be missing the .pdf extension.
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Correct.
We also replied to your original support thread here: http://www.formidablepro2pdf.com/support/subject/pdf-fill/
We replied to the email address that was provided…
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The PDF files were created in InDesign and are locked. To convert them to unlocked Acrobat PDFs, upload each to the free version of PDFEscape.com, right-click on any one field, select “UNLOCK”, then download by clicking the green double arrows on the left. Repeat for each PDF.We’ve unlocked the SOA form for you, and attached it to the email reply. We remain at your service.
We have never seen the plugin produce these types of errors. Complete this form if it’s possible for us to login to the site. If login is not possible;
. Are you able to provide a screenshot of the “Under the Hood” tab?
. Is your WP installation a multi-site install?We remain at your service.
To make your PDF work as required we would need to develop the [1111 show 4332] functionality. We’ll take a look at our options and update the forum with the results and hopefully a timeline to release an update.
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Did you create fillable PDF forms and a field map layout for each of the web forms? If not, that must be done first, have you watched the demo video?
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The PDF files were created in InDesign and are locked.
To convert them to unlocked Acrobat PDFs, upload each to the free version of PDFEscape.com, right-click on any one field, select “UNLOCK”, then download by clicking the green double arrows on the left. Repeat for each PDF.
We’ve unlocked the SOA form for you and attached to an email reply. We remain at your service.
Still not received, but we are receiving other mail. Our apologies for the inconvenience, please upload the docs to our support form here.
There are no *required fields on the form, only enter what you need us to review.
We did not receive your email. Please double check the spelling and forward to support AT formidablepro2pdf DOT com.
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To have the current entry in your shortcode, change dataset=“xxx” to dataset=[id].
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Are you uploading a ‘fillable’ PDF form? If yes, is it a LiveCycle PDF?
Are you able to send the PDF to support AT formidablepro2pdf DOT com for evaluation?
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This may be accomplished by sending the PDF as a link in the initial email to the user. If the email address is not valid, the user will never receive the link to download the PDF.
Will that work for your needs? We remain at your service.
Yes, the intranet version does not require an annual subscription as it does not use our service, it requires PDFtk on your server. Otherwise the plugin is a service that requires a subscription to use our server.
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The original “Fillable” PDF form sits in the PRO2PDF plugin’s upload folder out of sight from the user. The merged PDFs are not saved on the server, they are emailed or downloaded (and merged) on demand.
The user will only see a ‘submit form’, and optionally a download link to the PDF and/or a PDF email attachment.
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We did find that the LayoutID in the “On Submit” message box needed to be changed from layout=”999″ to layout=”1002″ to match the correct LayoutID and the FormID needed to be changed from form=”qr6df2″ to form=”fp2p_demo122″.
Please refer to the shortcode parameters page for information about each parameter setting, and we will working on improving the error reporting.
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We were unable to recreate the issue you’ve described. After logging in we were able to export this PDF using the ‘superior’ field map layout without changing any settings:
Let us know when/where you are receiving an error as we remain at your service.
Our apologies for any confusion, however, a new key is not issued, the forms count on your current key was increased to 40 and the expiration date was extended.
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Our email is support AT formidablepro2pdf DOT com.
The plugin works for more than a thousand users daily. Sounds like the error message is not accurate, if possible please complete this form so we can take a look at your installation. If not possible, then please send a screenshot of the Under the Hood tab, and the “full” Export tab with a Form, Dataset, and Layout selected.
We remain at your service.
We have not tested our plugin with MAMP. It’s likely that PDFtk is not started with just a PDFtk command in console, but another path or something very individual.
PDFtk development teams only explains how to install the plugin on Linux: http://www.pdflabs.com/docs/install-pdftk-on-redhat-or-centos/.
The executable is installed here: /usr/local/bin/ which is probably not included into $PATH environment variable on MAMP so, for MAMP creating a symbolic link via sudo ln -s /usr/local/bin/pdftk /usr/bin/pdftk may be necessary.
We do not offer support for MAMP, try contacting MAMP for assistance with making PDFtk work on your local machine.
Otherwise, we remain at your service.
Number fields in a repeatable section has been tested on our server and is functioning as expected. If possible, provide a link to the form and let us know which ‘number’ field(s) is/are being merged, or send a PRO2PDF template export to support AT formidablepro2pdf DOT com for support specific to your issue.
If the above is not possible then please let us know the number field ID and provide a screenshot of the Formidable Form with number field, and the field map layout where it is mapped.
We remain at your service.
Sounds like there is a conflict with another plugin. While we are happy to refund, we are also willing to provide login support to find and fix the issue so you are able to successfully use the plugin like so many other users and we can do so with the free version.
Please provide your PRO2PDF order number to be refunded, and/or complete this form to receive login support.
We remain at your service.