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Viewing 25 posts - 2,226 through 2,250 (of 2,487 total)
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  • in reply to: Pre-Sale: Pricing question #5421
    admin
    Keymaster

    The annual internet subscription fee covers support as well as the service. When using the internet version PDFs are processed on our server.

    When using the intranet version you must have PDFtk installed on your server and annual renewal for updates and premium support is $39.

    We remain at your service.

    in reply to: uses entries from previous form submission #5418
    admin
    Keymaster

    Thank you for using the plugin, we’re delighted you like it!

    Please verify;
    1. Shortcode dataset=[id], and there are no other instances of dataset=?? in the shortcode
    2. “Do not store entries submitted from this form” is not selected on the form’s setting.*

    *This setting is okay if only emailing the PDF, it will not for links.

    If the above is correct, please provide a copy of the shortcode, complete field map layout with the form, most recent dataset and the layout selected, and also a screenshot of the formidable entries page for that form.

    in reply to: Plugin Assistance #5392
    admin
    Keymaster

    Please verify the following;
    1. You created a Formidable Form to capture the driver application data – and submitted at least one dataset.
    2. From the Field Map Layout screen, you uploaded a pre-made PDF Form.
    3. From the Field Map Layout screen, you created a Field Map Layout by mapping the form fields.
    4. From the Field Map Layout screen, you tested the map by selecting the Formidable form, dataset, layout and clicking Export.

    Which step are you finding an issue?

    We remain at your service.

    in reply to: Activating documents #5369
    admin
    Keymaster

    Email to Support AT formidablepro2pdf DOT com

    in reply to: Activating documents #5368
    admin
    Keymaster

    Can you provide a screenshot of the plugin’s “Activated Forms” tab?

    in reply to: Embedded Forms #5367
    admin
    Keymaster

    Generally speaking, the 2nd dataset function merges two formidable forms into one PDF form using two field map layouts.

    We’ll be able to give better instructions if you provide a more detailed workflow, to include all forms, field map layouts and PDF forms.

    We remain at your service.

    in reply to: Activating documents #5365
    admin
    Keymaster

    If you can only activate one form, the plugin has not been registered or upgraded correctly.

    in reply to: Activating documents #5364
    admin
    Keymaster

    Yes, unlimited should unlock all forms automatically, without you needing to. Can you provide a screenshot of the plugin’s “Activated Forms” tab?

    in reply to: How to send PDF via Email and invalid PDF name #5360
    admin
    Keymaster

    User reports that all is now working, by email.

    in reply to: How to send PDF via Email and invalid PDF name #5359
    admin
    Keymaster

    There seems to be two field map layouts set to email with the form submission.

    Deselect “Attach PDF to email notifications” on the one layout that you are not using, and try exporting a pdf from the field map layout from the layout you are using to be sure it is merging correctly from inside WP.

    in reply to: How to send PDF via Email and invalid PDF name #5358
    admin
    Keymaster

    Also, try one more thing if the above does not correct the issues, clear the “PDF File Name in Emails” box in the field map layout, the Layout Name will be used as default.

    in reply to: How to send PDF via Email and invalid PDF name #5357
    admin
    Keymaster

    Remove the quotes around [id] and try the link again. If the issues are not solved, try changing the “Flatten” setting to just YES, not the “and transform text to images” option.

    Let us know your results as we remain at your service.

    in reply to: How to send PDF via Email and invalid PDF name #5351
    admin
    Keymaster

    Please paste the shortcode you are using in your email and provide a screenshot of the ‘entire’ field map layout with the form, dataset and layout selected for further troubleshooting.

    in reply to: Embedded Forms #5344
    admin
    Keymaster

    Yes, each Field Map Layout can be used as stand-alone.

    The Embedded Form function is designed to work with two forms and one PDF. But that does not stop you from mapping forms to other PDFs and merging them.

    Let us know if you need more help with embedded forms, it’s a very flexible feature. We remain at your service.

    in reply to: Activating documents #5343
    admin
    Keymaster

    Yes, “Activate Form” allows you to merge the activated form to PDFs using the field map layout. Forms that are not active will not merge to PDFs.

    in reply to: Ask about Features #5342
    admin
    Keymaster

    The PDF field format options are here. http://www.formidablepro2pdf.com/format-options/

    We leave the field validation to Formidable Forms, however there is a “Capitalize First Letter ” option (shown above) and a new “Capitalize All” that is not shown in the link above.

    We can also add custom formats if there is something you need that is not currently available.

    Let us know if you have any other questions as we remain at your service.

    in reply to: Pro2PDF order delay #5277
    admin
    Keymaster

    We apologize for the delay, it’s was an odd Paypal bug that only happens randomly, your account is released from the hold, thank you for your email alert.

    We remain at your service.

    admin
    Keymaster

    1. Correct.

    2. After the 2.0 version update, PDF’s are merged and the attachement is sent when the “Do not store entries submitted from this form” is selected in the form’s settings.

    in reply to: Issue setting up inorder to check it out. #5160
    admin
    Keymaster

    Never mind! I see the issue, it’s the signature field in the PDF file. We map to Adobe Text Fields our plugin is not compatible with Adobe Signature Fields.

    To fix: Replace the PDF Signature Field with a PDF Text Field and change the Field Map Layout to the PDF Text Field.

    in reply to: Issue setting up inorder to check it out. #5156
    admin
    Keymaster

    Thank you, I need a little more data;
    1. Paste the “url result” after clicking the download link
    2. Does the merge work from the plugin screen after selecting the form, dataset, layout and clicking the Export button?
    3. Paste the entire shortcode that was used to copy the download link above.

    • This reply was modified 9 years, 1 month ago by admin.
    admin
    Keymaster

    I was referring to download links with the shortcode suggestion. However, the 2.0 version of the plugin all merged pdfs with “Attach file to Email notifications” selected in the Field Map Layout will attach to all selected “Email Actions”.

    in reply to: Issue setting up inorder to check it out. #5088
    admin
    Keymaster

    Please confirm you have;
    1. Installed Formidable Forms Plugin, created at least one form and submitted data to that form at least once.
    2. Installed our plugin, uploaded a pre-made PDF form, and created a field map layout to link the Formidable Form to the PDF Form – using dropdown lists to choose the fields from both forms (and you didn’t need to type in any field names).

    If all is confirmed, may we log in to your site to check the installation? if yes, please complete this login support request form.

    If login is not possible, please provide a screenshot of the entire Field Map Layout showing after selecting the Form, Dataset and Field Map Layout, and the final link after clicking export, so that we may further troubleshoot the issue.

    in reply to: Attaching PDF in email #5050
    admin
    Keymaster

    Have you updated to the new 2.0 version? If not, you may have more than one layout for that form set to send emails, until the latest version you could not do that. To fix, update your plugin or uncheck “send email” on all other layouts for that form.

    admin
    Keymaster

    The functionality you require is possible, but would require the entire shortcode to be dynamic, not just the LayoutID.

    … something like (if field [200]=YES then [SHORTCODE]).

    in reply to: Repeatable fields #5047
    admin
    Keymaster

    I can’t think of a way to separate the columns without programming.

    As a possible workaround, I would use two repeatable sections with 7 names/codes each, one for each PDF column. They could be side by side with numbers on the fields labels to offer form flow and user guidance 1), 2), 3), 4), ect.. You could also add Formidable’s custom tab control to the form for data entry flow.

Viewing 25 posts - 2,226 through 2,250 (of 2,487 total)