IMPORTANT UPDATE: Please DOWNLOAD and update the Formidable PRO2PDF to the Latest Version!

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  • in reply to: PDF Form Not Downloading #2415
    admin
    Keymaster

    Through email we discovered the issue is caused by your server being behind a firewall and only accessible through VPN.

    As PDFs are created using our web service. In order to create the PDFs on your own server, you would need to install PDFtk. Or you’ll need to punch a hole in the firewall for the plugin to access our server’s web service.

    We remain at you service.

    in reply to: Problems mapping a long multi-page PDF #2413
    admin
    Keymaster

    As of today’s update, the number field maps per layout has increased to a maximum of 350 per layout. Adding a 2nd layout will allow for up to 700 field mappings to create dynamic pdf files.

    FYI, the 2nd dataset option can also be the same form as the 1st dataset option, so you can split the same form into two separate layouts for a maximum of 700 field mappings

    in reply to: PDF to email #2412
    admin
    Keymaster

    As of today’s update, the number field maps per layout has increased to a maximum of 350 per layout. Adding a 2nd layout will allow for up to 700 field mappings to create dynamic pdf files.

    FYI, the 2nd dataset option can also be the same form as the 1st dataset option, so you can split the same form into two separate layouts for a maximum of 700 field mappings.

    in reply to: PDF Form Not Downloading #2411
    admin
    Keymaster

    Also, confirm if your server is on an intranet or the internet.

    in reply to: PDF Form Not Downloading #2410
    admin
    Keymaster

    If possible, send us a screenshot of the entire Field Map Designer screen with the Formidable Form, a Dataset and the Layout selected to support (at) formidablepro2pdf DOT com? Be sure to include at least one row of the field map area of the plugin screen.

    Also, let us know if you see the uploaded pdf file(s) in the upload folder… /public_html/wp-content/uploads/fpropdf-forms

    in reply to: PDF Form Not Downloading #2397
    admin
    Keymaster

    Also – we released a major update today, please be sure to update your plugin to the latest version .

    in reply to: PDF Form Not Downloading #2396
    admin
    Keymaster

    Your shortcut looks like it is formatted okay. Are you able to Export from the Form Layout Designer (main plugin page) where form=”1mmrl3″ AND layout=”18″?

    If yes, please double check your shortcodes quote marks, if you cut/pasted here, the right side quote are not standard quote marks.

    If no, please double check your PDF field name, it should only consist of letters, numbers and dashes. (no special characters)

    If all the above is okay too, we may need to check under the hood. If possible, please email temporary login info to support (at) formidablepro2pdf DOT com and we’ll have a look-see and then fix or advise otherwise.

    We await your reply and remain at your service.
    Formidable PRO2PDF

    in reply to: Acrobat install location #2257
    admin
    Keymaster

    Per your request, we have created a “feature unlocked key” for intranet installations. Please email your product key to support (at) formidablepro2pdf DOT com to receive the key by email.

    We remain at your service.

    in reply to: Acrobat install location #2235
    admin
    Keymaster

    Here’s a list of functions that will not be available for offline installations;
    – Field previews in field map designer;
    – List of PDF fields as a dropdown in Field Map Designer (text field will be shown, field ID has to be typed using keyboard)
    – Flatten form
    – Attaching PDF’s to e-mails

    in reply to: location of files #2234
    admin
    Keymaster

    Your question is answered on your original support thread here… http://www.formidablepro2pdf.com/support/subject/acrobat-install-location/

    in reply to: Acrobat install location #2233
    admin
    Keymaster

    Adobe Acrobat is not required for any installation of the plugin, you may use any program which creates standard PDF Forms using text fields, checkboxes and/or radio buttons.

    However, using the plugin on an offline intranet requires PDFTK be installed on your server and PHP shell commands must also be enabled. Additionally, some of the plugin’s “convenience functions” will not be available, such as the select-box of PDF fields on the Field Map Designer.

    in reply to: Formidable Form doesn't transfer mapping datas to PRO2PDF #2205
    admin
    Keymaster

    If you are able to provide a temporary login please send to support AT formidablepro2pdf DOT com, if not please provide a screen shot of the entire Layout screen with the correct form, dataset and layout selected.

    in reply to: PDF forum attachment in mail #2171
    admin
    Keymaster

    “I hope I that I can have more at least 4 field map layouts with notification on the same website without having problems.”
    – No problem!

    in reply to: PDF forum attachment in mail #2169
    admin
    Keymaster

    To clean up the Field Map Layouts, select the layout you want to delete, scroll to the bottom of the Field Map Designer page and click the DELETE ENTIRE FIELD MAP button.

    Shortcodes do not work within email messages/actions, emails are sent when “Attach file to Email notifications” is set to YES – AND – the “Email Action” box is checked.

    Does the “Export to PDF” button work from the Designer for the layout you want to send by email? Are you working online or an offline Intranet?

    in reply to: Upgraded to Premium, not saving attachment setting #2132
    admin
    Keymaster

    Your email was not received, please check the address, support(at)formidablepro2pdf(dot)com

    in reply to: Upgraded to Premium, not saving attachment setting #2119
    admin
    Keymaster

    We have not experienced any issues as you have indicated. Please confirm the following;
    1. Regular Formidable Forms are able to send emails?
    2. Add an Email Notification action in the Formidable Form setting of the Form referenced in the plugin’s Field Map Layout?
    3. From the plugin screen, you are selecting the saved Layout from the “Field Map to use:” dropdown
    4. Change “Attach file to Email notifications” to YES?
    5. Click SAVE at the bottom of the Field Map Designer?

    If all the above is confirmed, we would need a temporary login to further troubleshoot the issue. If possible, please email to support (at) formidablepro2pdf DOT com.

    admin
    Keymaster

    HTML fields have been added to the Field Map Designer’s “Webform Data Field ID” dropdown and may now be mapped to PDF forms.

    We also added a new option to the “Format” dropdown called “Remove empty lines in text” which may be used to strip empty lines from the HTML field (or any other field).

    Update the plugin, and give it a try. Let us know if you have any questions or experience any issues.

    We remain at your service.

    admin
    Keymaster

    I think you can do what you are asking without any further programming to the plugin. But, I need a little more information to answer your question correctly.

    Can I log into your installation to see more? If so, please email a temp login to support AT formidablepro2pdf DOT com. If not, then please email 2 or 3 PDF forms and a link to the Formidable Form.

    admin
    Keymaster

    Great suggestion! We are looking into the possibility now. Please stand by….

    in reply to: loading layout error #1904
    admin
    Keymaster

    It appears the issue is the Formidable plugin version, which must be higher than (or equal to) 2.0.9. Yours is at 2.0.8. We’ve added a message on our plugin page informing users they must update the Formidable Forms plugin and where to update the Formidable Forms plugin in one click, usually located at “wp-admin/update-core.php”.

    Update Formidable Forms and it should work fine, let us know if you still experience issues.

    We remain at your service.

    in reply to: loading layout error #1871
    admin
    Keymaster

    “Loading layout… Please wait… ” usually means the Field Map Layout or PDF form was not setup or saved correctly. Can you email a temporary login to your WP install, or if not, please email the PDF form, a link to the Formidable form and a screenshot of the entire “Field Map Designer” with the Formidable Form, Dataset and Layout selected to support AT formidablepro2pdf DOT com.

    in reply to: Questions about Pro2PDF #1777
    admin
    Keymaster

    To create PDF Forms you should use Adobe Acrobat (any version except Reader) or PDFEscape.com.

    Yes, you can change the eEmail address of the recipient by using the field id of your check-box in the Formidable Forms -> Settings -> Form Actions -> To: text box.

    We remain at your service, let us know if you need additional help making it all work.

    admin
    Keymaster

    Sure you can.

    Add a text field to your PDF form, we will call it “Current Time”, then in the PRO2PDF Field Map Designer for your Layout, map the “Current Time” PDF Form Field to the “Formidable: Created At” or the “Formidable: Updated At” field Webform Data Field ID located at the bottom of the Webform Data Field ID dropdown list and SAVE the Layout.

    That’s it, the “Current Time” will print on your merged PFD form.

    in reply to: Default filename #1646
    admin
    Keymaster

    The default filename is the name of your PRO2PDF layout. To correct the issue, rename your layout, or use the new parameter filename=”” in the shortcode.

    • This reply was modified 9 years, 3 months ago by admin.
    in reply to: Something does not work! #1638
    admin
    Keymaster

    I changed your shortcode…
    FROM: [formidable-download form="bwmuod" dataset="485" layout="14"]
    TO: [formidable-download form=”bwmuod” dataset=[id] layout=”14″]

    and now it works as expected…. Please let us know if you need any other assistance. We remain at your service.

Viewing 25 posts - 2,351 through 2,375 (of 2,484 total)