Formidable PRO2PDF

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Viewing 6 posts - 1 through 6 (of 6 total)

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September 22, 2017 at 10:05 am in reply to: Download link doesn't work #16830

Enrico Caro
Participant

I sent you the link to the page using your form. The website is in maintenance mode so you have to login with your credentials and deactivate the maintenance mode.

September 22, 2017 at 8:33 am in reply to: Download link doesn't work #16826

Enrico Caro
Participant

I don’t know if you sow that now the PDF export button and the “preview PDF” and “export to PDF” buttons are working but the important is the download link [formidable-download form=”thsjuy” dataset=[id] layout=”1000″] placed in the submit message of the form REGISTRAZIONE that still doesn’t work. I hope that you can solve the problem. Below the message that is displayed in the page opened when I click on the download link.

Notice: Undefined index: format in /home/mysite/public_html/wp-content/plugins/formidablepro-2-pdf/generate-pdf.php on line 51

Notice: Undefined index: format in /home/mysite/public_html/wp-content/plugins/formidablepro-2-pdf/generate-pdf.php on line 301

Notice: Array to string conversion in /home/mysite/public_html/wp-content/plugins/formidablepro-2-pdf/generate-pdf.php on line 331

Notice: Array to string conversion in /home/mysite/public_html/wp-content/plugins/formidablepro-2-pdf/generate-pdf.php on line 331

September 21, 2017 at 2:25 pm in reply to: Download link doesn't work #16806

Enrico Caro
Participant

I sent you the FTP access credentials.

September 21, 2017 at 9:57 am in reply to: Download link doesn't work #16798

Enrico Caro
Participant

I did remove and reinstall the PRO2PDF plugin and the field map layout and I have the same problem. I see that you logged in with the credential that I give you did you found somethin?

Messag that appears in the page opened by clicking on Preview PDF and Export to PDF button

Notice: Undefined index: form2 in /home/mysite/public_html/wp-content/plugins/formidablepro-2-pdf/fpropdf.php on line 2493

September 21, 2017 at 7:21 am in reply to: Download link doesn't work #16793

Enrico Caro
Participant

Hi, I disabled all the others plugin (except Formidable form because your plugin work with that) but I get the same error with all plugin disabled. The “preview PDF” and “export to PDF” buttons was working fine before, the only change I did is the upgrade to new WordPress version (now is v4.7.6) but I don’t know if this could be the problem. Could it be a server side problem? Could it be a cache problem? On my website was installed LiteSpeed Cache plugin, now is disabled, but I remember that when LiteSpeed Cache plugin was abled your plugin didn’t produce any pdf. I did also did move my website to a new server but after that the “preview PDF” and “export to PDF” buttons was working fine. Do you think that if I delete and reinstall your plugin the problem could be solved? And if I delete and reinstall your plugin can I import in the new installation the actual field map layouts? I am sending you, using the form that you linked above, the acces credentials to let you test my website.

November 1, 2016 at 2:11 am in reply to: Error generating the PDF file #10951

Enrico Caro
Participant

Hi,
after a month I am still waiting for an answer in the 13 of October you told me, by email,
“We have recreated your document and are now troubleshooting the origin of the issue and hope to resolve the issue today.

We remain at your service.”

From then I didn’t receive any news from you. Well I am still waiting for an answer any news? I did ask you for an answer by email but you didn’t answer (don’t you receive email anymore? )So can I use your plugin or not with my document? The dimension of the document is or not a prbolem? because the problem appears only with big files?
I hope to get an answer this time.
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Viewing 6 posts - 1 through 6 (of 6 total)