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Viewing 12 posts - 1 through 12 (of 12 total)
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  • April 11, 2020 at 3:43 pm in reply to: Problems with checkboxes #30008
    Rick
    Participant

    Thank you. It was my fault. I had been altering and uploading the wrong file. Thank you for your help and pointing out these problems. Works very well now.

    February 1, 2020 at 10:10 am in reply to: Edit Account Form Doesn’t Work #28549
    Rick
    Participant

    Your form worked with Safari.

    Thanks,

    Rick

    January 31, 2020 at 5:23 am in reply to: Edit Account Form Doesn’t Work #28528
    Rick
    Participant

    I replied to the confirmation email. With your edit account form, I was using Firefox. I don’t use Chrome. Firefox was where I was having the problem.

    Thanks,

    Rick

    May 31, 2017 at 1:19 pm in reply to: Where did this form come from? #15288
    Rick
    Participant

    There are other templates. Here is the screenshot:

    https://www.dropbox.com/s/axaytyljlqmqvar/Screenshot%202017-05-31%2014.18.08.png?dl=0

    Thanks,

    Rick Sandberg

    May 31, 2017 at 12:01 pm in reply to: Where did this form come from? #15286
    Rick
    Participant

    There are no templates in my template tag. Here is a screenshot of my template tab section:

    https://www.dropbox.com/s/oyst715e6lnmyn7/Screenshot%202017-05-31%2012.58.40.png?dl=0

    I am also having trouble getting the PDF to attach to the sent email. What would cause this problem?

    Thanks,

    Rick Sandberg

    March 30, 2017 at 3:45 pm in reply to: Message Sends But PDF Won't Attach #12252
    Rick
    Participant

    I tried the form with the “Flatten PDF form” option checked and then selected 3 of the checkboxes. But when I open the PDF from the download link or the email attachment, none of the checkboxes are checked. I was hoping that only the checkboxes I selected on the form would be checked on the PDF. Is that not possible? If it is, how can I get it to work properly?

    March 30, 2017 at 3:32 pm in reply to: Message Sends But PDF Won't Attach #12251
    Rick
    Participant

    Do I need to flatten the PDF form to make sure that only the checkboxes I select on the form are checked when it is opened or saved? When I save it on a mac and then open it with Preview all the checkboxes are checked. Even if I open it directly without saving the boxes are checked. But if I open or save it in Windows with Acrobat, none of the boxes are checked. Any ideas about what is happening?

    Thanks,

    Rick

    March 30, 2017 at 3:18 pm in reply to: Message Sends But PDF Won't Attach #12250
    Rick
    Participant

    When I tested it again the latest change did show up in the drop-down list along with all the other old changes. So maybe it is not a bug. I’m not sure what was happening earlier.

    But anyway, I got it working and the PDF downloads and the email sends and has the PDF attachment. Everything maps correctly but one strange thing occurs. I only selected 3 of the 7 checkboxes and yet when I opened the PDF all the checkboxes are checked. But in the email, it correctly lists the 3 items I selected. I can forward you the email if you want so you can check it out in both the PDF and the email.

    Thanks,

    Rick

    March 29, 2017 at 4:21 pm in reply to: Message Sends But PDF Won't Attach #12234
    Rick
    Participant

    The problem I have is that the checkbox fields on the form do not show up in the list for mapping to the PDF. The checkboxes on the PDF do show up in the list for mapping. They all have unique names in the PDF. Do I still need to map copy/paste?

    March 29, 2017 at 2:59 pm in reply to: Message Sends But PDF Won't Attach #12231
    Rick
    Participant

    I have some check box options on my form but it doesn’t look like I can map those checkboxes to the checkboxes on the PDF. Is this true?

    March 23, 2017 at 8:32 pm in reply to: Message Sends But PDF Won't Attach #12200
    Rick
    Participant

    I got it working after installing the Pro version. I will be buying it but I need to get my form finished and everything working flawlessly before I buy it. Probably in a week or so.

    Thanks,

    Rick

    March 23, 2017 at 7:21 pm in reply to: Message Sends But PDF Won't Attach #12197
    Rick
    Participant

    Somehow I bought 2 30 day trials for $2 resulting in a total of $4 at the PayPal site. Hopefully I can get a refund of the $2 or a credit of the $2 if I decide to buy the product.

    Thanks,

    Rick

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Viewing 12 posts - 1 through 12 (of 12 total)